Installation of 32-bit cc InDesign error

Hi all

I tried to install Adobe Creative Cloud - Indesign CC 32-bit on a 64-bit Windows computer. However, I get the below error:

I tried the following:

-Remove all the version of Microsoft Visual C++ and resettlement.

-Tested on 5 different machines (and a non-commercial machine.

-Installed on a clean OS build without Adobe products.

-Reconditioned Indesign CC 32 bit (tested version archive CC), same problem.

-Tried to copy missing packages in the installation folder under the convention of naming below.

-restart the computer after you disable all non-Windows services and startup programs.

Other packages install fine, but we do need indesign 32 bit in the production environment.

Any help would be great. Thank you

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. -------------------------------------- Summary --------------------------------------

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596.  -0 fatal Error (s), 3 (s)

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. Version of the OS Win: 6.1.1.0 64-bit Type: 1

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596.

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. ERROR: DS011: installation package is possibly corrupt. Download the installer again and try again. (Microsoft Visual C++ 2008 Redistributable Package (x 64) 9.0.30729.5677 {512B6D21-18F9-11E2-93C1-00215AEA26C9}: payload not found in the payloads folder: E:\Indesign_CC_32\Build\Setup\IDSN10.0en_GB\payloads\Microsoft VC 2008 Redist (x 64) \vcredist_x64.exe)

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. ERROR: DS011: installation package is possibly corrupt. Download the installer again and try again. (Package redistributable Microsoft Visual C++ 2010 (x 64) 10.0.40219.325 {54B0C34F-18F9-11E2-BC1D-00215AEA26C9}: payload not found in the payloads folder: VC 2010 Redist (x 64) E:\Indesign_CC_32\Build\Setup\IDSN10.0en_GB\payloads\Microsoft \vcredist_x64.exe)

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. ERROR: DS011: installation package is possibly corrupt. Download the installer again and try again. (Adobe ID CC2014 icon 10.0.0.0 {7C1E9D1B-71EC-1014-93B4-9E01E573ACD2}: payload not found in the payloads folder: E:\Indesign_CC_32\Build\Setup\IDSN10.0en_GB\payloads\AdobeInDesign10IconHandler64-mul\Ins tall.db)

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596.

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. Please find the error string above to find when the error occurred.

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. These errors resulted in installer exit code mentioned below.

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. -------------------------------------------------------------------------------------

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596.

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. Exit code: 26 - some of the payloads is not found. Please check your Installer.

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. Please see specific errors for troubleshooting. For example, ERROR: DS011...

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. END - Installer Session

21/12/14 19:20:37:486 | [INFO] |  | OOBE. OF |  |  |  | 8596. *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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Not a problem of Jeff.

Yes, unfortunately with production systems existing need the 32-bit version to work on a 64 bit system.

Looks like a Photoshop 32 bit package has been created for an operating system 64-bit here work with:

Photoshop CC 2014 release: separate 32-bit/64-bit installation

Thanks for trying to help.

Tags: Adobe

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