Installation of Acrobat XI questions

I have a new computer and I can not install on the new computer.  I uninstalled the program from the old computer, but will not accept my serial number.  Frustration!

Hi karenh52462316 ,

Sorry for the inconvenience.

You will need to disable the program on your old computer before you install it in a new computer.

You need to run acrobat > Help menu > disable.

Please let us know the exact error message you get when installing in the new computer, and the version of the OS on your system?

Try to please refer to this link: error: "serial number is not valid for this product". Adobe Creative Suite

Let us know if that helps.

Concerning

Sarojini

Tags: Acrobat

Similar Questions

Maybe you are looking for