installation of coolsense
HP ENVY TouchSmart 15-j003cl Notebook PC (ENERGY STAR)
Hello
I had the problem with the installation of the software coolsense in window 8 64-bit in my computer
Itried to install others but failed I think not compartible with my pc
Thanks for help.
Hello
Welcome to the HP support forums
can you please try another version of the drivers HP Web site SW
Try version WIN 8 article 8.1 not
This might work
Tags: Notebooks
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HP 15-ab150sa (ENERGY STAR): CoolSense
Hello...
HP happy user here... I had to reinstall Windows on my computer and all the drivers installed fine, but have error when installing CoolSense. Nothing major, but it is kinda nice to have it in my system.
Exact error, I have said that Net Framework (some version) must be installed for installation to continue. Then it asks me if I want to download it? So I click on Yes and then get the error from the installer indicating the most recent version is already installed you don't need to install this version.
So my question is how can I solve this problem? CoolSense requires Net Framework but apparently I have a later version in my system so what do I do?
Thanks in advance for your comments...
Hello
Try the following.
Open windows control panel and on the top right, next to the display by: select "large icons". In the new page layout, select programs and features.
Click Windows turn on or off features in the left pane.
When the window is loaded, enter a check mark against .NET Framework 3.5 (included .NET 2.0 and 3.0) then click Ok and follow the procedure to install it.
When this has completed, restart the laptop.
Let windows take over completely for a few minutes, and then try to re-run the installer to CoolSense.
Kind regards
DP - K
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Pavilion laptop - 15-ab262nr: HP 3D DriveGuard and Coolsense software does not install
Reinstalled Windows 10 on this PC laptop shortly after purchase (clean install to remove all the bloating) and
Software HP Coolsense and DriveGuard will not install. After having downloaded DriveGuard and try to run the installer, nothing happens, so I go to the list of programs and see here but it is grayed out. Tried the latest version 6.0.28.1 Rev.A. When you try to install Coolsense I get an error message that the software of .net framework must be installed, but it is already part of Windows 10.
Anything can happen on the ideas?
Thank you!
Hello
CoolSense requires .NET Framework 3.5, which can be present on a new installation of Windows 10 - you can check it as follows.
Hold down the Windows key and press R.
In the run box, type appwiz.cpl , and then press ENTER.
In the left pane, select "Windows turn features on or off" and let the list populate.
If .NET Framework 3.5 (included .NET 2.0 and 3.0) is not selected, add a check mark, and then click Ok.
Once installation is complete, restart the computer, let Windows take over completely for a few minutes, and then try to re-run the installer to CoolSense.
As far as HP 3D DriveGuard is concerned, you could try the following.
Hold down the Windows key and press R.
In the run box, type appwiz.cpl , and then press ENTER.
Make a right click the entry for HP 3D DriveGuard and choose uninstall.
Once complete, download and reinstall the Chipset driver below.
http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72862.exe
When this has completed, restart the laptop.
When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.
http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe
Yet, once it finished, reboot the laptop and let Windows load completely for a few minutes before checking.
Kind regards
DP - K
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Return to the previous HP Support Assistant
Hi all
the previous version of HP Support Assistant allowed me to change the speed of my internal fans using HP Coolsense
but I am no longer able to use it with this version of HPSA.
Is there a way that I can return to the previous version?
I tried the system restore with my disabled antivirus, but I do not think that I "never" managed with a restoration of the system anyway.
Thanks for any help
Hi there @HammyHamster,
Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand you're wondering if you can revert to a previous version of the HP Support Assistant.
I don't think there is a way to revert to a previous version without doing a system restore.
However, here is a document for the HP Coolsense. 'S called it the HP CoolSense technology. At the bottom of the document it is stated:
"HP CoolSense 1.0 (HP thermal Assistant) has been designed to work as part of previous versions of HP Support Assistant." After upgrading to later versions of HP Support Assistant, HP CoolSense 1.0 may stop working. To resolve this issue, follow the steps described in the section Installation HP CoolSense version 2.2 of this document. »
Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.
Thank you!
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ENVY 15-j104sl: cannot install Coolsense on Windows 10
Can someone help me?
Hello
Try the following.
Open windows control panel and on the top right, next to the display by: select "large icons". In the new page layout, select programs and features.
Click Windows turn on or off features in the left pane.
When the window is loaded, enter a check mark against .NET Framework 3.5 (included .NET 2.0 and 3.0) then click Ok and follow the procedure to install it.
When this has completed, restart the laptop.
When windows has completely recharged, download the installer for HP CoolSense on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp67501-68000/sp67743.exe
Once the download is complete, open your downloads folder, right-click on the setup of CoolSense and select "Run as Administrator" to launch the installation.
If this completes Ok, restart the laptop.
Kind regards
DP - K
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G7 notebook pc Pavilion: coolsense, my product does not support coolsense
Hallo,
I tried to download coolsense 2.20.21 but after preparation of the installation it says that my product is not compatible coolsense. Is there a solution to this issue?
Hi @warriorito,
Welcome to the HP support community! I read on your HP Pavilion Notebook does not allow the Coolsense must be installed. If your laptop is not come with installed on you Coolsense technology cannot be added, as it is not intended for your laptop.
Thank you.
You can click thumbs to the top button to say thank you.
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How to get the software HP Coolsense works again after the clean install (win7)?
I recently purchased a DV7 6014TX and upgraded to an SSD and a clean install of the retail version of windows 7 64-bit. I want to know how do HP Coolsense works again? I saved the folder drivers of my original hard drive SW and I so all people. SP52814, I downloaded the installer coolsense, but it doesn't seem to work. Any input on this would be highly appreciated.
Coolsense also requires HP Support Assistant see links below
HP Notebook PC - on CoolSense technology
Download
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Lately when I opened my hp coolsense just fine, but when I press settings or shut the computer just... breaks down. A blue screen appears and begins the dumping of physical memory in the hard drive or something. I tried to fix it by reinstalling the coolsense hp without modification.
Any ideas what it could be? I registered just to make this question because I can't find anything similar to this.
In addition, the crash itself is very inaccurate since it just says there is an error and windows closed to protect my computer, does not say what exactly is the error.
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Hi Aurum34,
Thanks for this update, now in the past, if you remember, you already have previous problems with the installation of any type of software.
If I was helpful, or if you want to say thanks you can click the White Star under my name to give me congratulations. I really appreciate it.
Please answer as soon as possible.
Thank you
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P201tx HP: HP Coolsense is not install properly on Windows 10 Anniversary Edition
I upgraded my Windows windows 8.1 for windows 10 but hp coolsense does not install on windows 10 it says some question of the .net framework. It is said to install .net framework and already I installed it. still Coolsense does not work on my laptop.
Hello
Try the following.
Open windows control panel and on the top right, next to the display by: select "large icons". In the new page layout, select programs and features.
Click Windows turn on or off features in the left pane.
When the window is loaded, enter a check mark against .NET Framework 3.5 (included .NET 2.0 and 3.0) then click Ok and follow the procedure to install it.
When this has completed, restart the laptop.
When windows has completely recharged, download the installer for HP CoolSense on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp67501-68000/sp67743.exe
Once the download is complete, open your downloads folder, right-click on the setup of CoolSense and select "Run as Administrator" to launch the installation.
If this completes Ok, restart the laptop.
Kind regards
DP - K
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Hello
I recently did a clean install of windows 10 but I am unable to install HP coolsense 2.2, when I run the installer, I get this error: the application has been blocked for security reasons. Dialog also says unknow author.
Any solution?
I got the answer from the Expert HP with link to a version that works for me! ftp://ftp.HP.com/pub/SoftPaq/sp65001-65500/sp65424.exe
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Someone please help!
Thank you
Hi @iashu,
Thank you for your query.
I understand that when you tried to install the HP CoolSense software, you have received the message error "there is a problem with this Package of Windows Setup. A program run as part of the Setup program has not finished as planned. Contact your supplier of staff or the package of support ".
What precipitated the need to reinstall the software? Were there recent changes? Want to know if it is necessary to install it. HP CoolSense technology is a feature of some portable HP that combines hardware, software and mechanical design dynamically manage the temperature of your laptop, and help you stay comfortable while using it. As overheating may cause problems much, I highly recommend the installation. To try to overcome this difficulty, please try this link (from microsoft.com) solve problems that block the programs are installed or removed. Once you have completed that step retry the installation of a new download. You can also try to do Safe Mode Setup. HP computers - Windows 7 Safe Mode.
Please let me know the results.
Thank you! If it helps you to find a solution, please click the button "accept as Solution" down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.
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Laptop HP dm1 NEW OS installation issues
I just bought a laptop HP Pavilion dm1-4003au with a copy of Windows 7 Home Basic 64-bit installed. I have the standard partitions - C (System) which is GB 278, restore partition, sharing tools HP and a D drive no name that I can not access and gives me to understand is some sort of failsafe win7.
I want to format all and install Windows 7 64-bit professional of a DVD that I own.
After that, I want to get most of the useful software of HP and drivers currently installed backwards.
Now my question is this :
Are ALL available on the HP support page of said software/drivers? I mean everyone including Beats audio software, Coolsense, QuickWeb, drivers webcam, bluetooth and wireless drivers to name a few? If not, where can I get them from?
I want to put all of these installers on sure DVD or disk external DRIVE for future use.
I don't know if this is the right forum to post this question but I didn't see a specific forum for sub HP drivers so it seemed close enough.
Thank you
Note: I know I can create restore disks, which is what most people do, but I have really no interest in sticking to the basic home edition since I own not professional.
Hello:
Not all the software that came with your PC is on the support page for your laptop.
Check your C:\ drive for a folder called SWSetup. Click on that and that there should be several subfolders marked spXXXXX where XXXXX is the file number for the driver or the software installation files.
I don't know any other way than to click on each folder and see what live programs/drivers folder.
What I would do, is copy the whole folder SWSetup on a DVD or portable storage drive.
Then you can reinstall the software you have found in these files.
Paul
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I can't find these anywhere, PLEASE help.
When you request support, please provide the HP model name and/or product the full number of the computer in question.
Assuming that you have a HP Pavilion laptop g7-2233 cl, specifications, other than the CPU, the RAM and the size of the screen, seem to be the same as my sister-brother g6-2210us laptop HP Pavilion computer. Drivers 64-bit of Windows 8 listed for two computers are the same. I installed Windows 7 64 bit on his computer about a month ago and used the following drivers of multiple origins;
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HP Coolsense go/do not reinstall
HP Pavilion dv6 6182nr laptop
Windows 7 64 bit
I have authorized HP Support Assistant install updates and it deleted the computer Coolsense. Then I tried to reinstall coolsense and received the error message on the photo below. Any help would be much appreciated.
Hey OhYouCoward,
Try the following.
Open windows control panel, open programs and features, right click on the HP software framework entry and select uninstall. Once this done, also check if there is an entry for HP CoolSense and if there are, uninstall the present as well.
Once completed, restart the laptop.
Tap here to f10 as soon as you start Notepad to open the menu of the Bios. Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER. Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.
When windows has completely recharged, download and install the latest version of the HP Software Framework on the following link.
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&DLC=en&softwareitem=ob-91931-1
When the installation is complete, restart the computer again.
Then, download and install the CoolSense application at the link below.
Once the installation is complete, check if CoolSense now works properly.
THX
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HP CoolSense disappeared after Hp Support Assistant update
Hello
Today the software "Hp Support Assistant" update itself. After this update, I've lost the ability to open a program I used on a daily basis to reduce the noise of my fans: "Hp Coolsense. It is really important for me to control the temperature at wich fans are beginning to increase their rotation, since sometimes I may need a quiet computer, like when im on a school library.
Thank you for your time.
Rat... technical term. Must be the wrong one for your system.
Ok...
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