installation of windows updates

Similar Questions

• Why Windows Vista Home Premium 32-bit installs not Windows updates?

  I am not able to download and install Windows Vista Home Premium 32 bit windows update.  This Gateway laptop has always been able to quickly and easily install the update by clicking windows update.  However, since the introduction of Windows 10 it has been a lot of your time trying to install updates.  I had this same problem with Windows 7 too.  Never before there was no problem for the two operating systems.  Installation of Windows updates has always been easy and fast without any problem.  Running the troubleshooting isn't good and hunting error codes has been unproductive.  What the hell is happening?

  Hi Joe Cool1:

  'Check for updates...' crashes and slow Windows updates currently affect the SP2 for Vista and Win 7 SP1 users, and I doubt it's a coincidence that Microsoft has ended mainstream support and only provides support for these two operating systems.  The evidence points more to a problem with the Windows Update Agent (WUA Vista, C:\Windows\system32\wuaueng.dll v7.6.7600.256 has not been updated since June 2012) and the problem tends to be more prevalent on computers with slower processors and a limited amount of RAM.

  There are step-by-step instructions posted on 16 June 2016 wire m #l's updates doesn't work do not, he has been looking for updates to the hours which should speed up Windows Update for both for Win 7 SP1 and SP2 for Vista.  The instructions were for users of Vista, so when you reach step 4 just use the appropriate links of Win 7 on the page Web of Dalia http://wu.krelay.de/en/ (Win 7 x 64 if you have 64-bit Win 7 OS;) Win 7 x 86 if you have a 32-bit Win 7 OS) to download packages update stand-alone correct (.msu files) for missing Windows kernel mode driver (Win32K.sys) updates on your Win 7 machine.

  You can also find some useful tips in entry 9 August 2016 Microsoft MVP Woody Leonhard on his Woody on Windows InfoWorld blog titled 2 easy steps to speed up scans of Windows 7 update that includes detailed instructions for the use of circumvention of Dalai to http://wu.krelay.de/en/.  Woody's workaround for Dalai to speed up Windows Update to users as well Win 7 SP1 and SP2 for Vista.

  ------------
  32 bit Vista Home Premium SP2 * Firefox v48.0.1 * NIS v22.7.1.32 * MMFA Premium v2.2.1
  HP Pavilion dv6835ca Intel Core2Duo T5550 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400 M GS

• I have a compaq presario cq60 with vista which was able to start after the installation of windows updates. HP recovery failed with error code 100a and bios self-test gave error fail #1-07. What can I do?

  I have a compaq presario cq60 with vista. Could not start after the installation of windows updates. HP recovery failed with error code 100a and bios self-test gave error fail #1-07. I took the hard drive and installed in my office. Windows Explorer displays the main and recovery partitions.

  The primary partition has the following folders (including hidden & system)

  The recovery partition has the following (including the language files more)

  Someone at - it ideas why my laptop does not work?

  Thank you

  Greg

  Hello

  You press F11 on startup with a HP Compaq to start the recovery process.

  For problems with the recovery process, you will need to contact HP.

  BIOS problems:

  There are messages for the HP Forums for posters with similar errors:

  http://h30499.www3.HP.com/T5/notebook-HP-ProBook-EliteBook/notebook-HDD-problems-TEst-status-1-07-fail/TD-p/658902

  http://h30499.www3.HP.com/T5/notebook-PCs-pavilions-Presario/HP-Pavilion-dv8000-getting-1-07-fail-error/TD-p/883284

  http://h30499.www3.HP.com/T5/notebook-PCs-pavilions-Presario/HP-Pavilion-notebook-dv6000-1-07-fail/TD-p/1069457

  All the answers it point to a drive about to fail

  See you soon.

• 57 a error code during the installation of Windows Update KB2598290

  Windows downloding this update, but allow to install this update

  57 a error code during the installation of Windows Update KB2598290

  Options-

  1. let your office product installation media in the drive and try to install the update.

  2. try manually download and install the update: http://www.microsoft.com/en-us/download/details.aspx?id=29770

  3. repair Office and try to install the update.
      http://support.Microsoft.com/kb/924614

• error code 525 appeared during the installation of windows update

  error code 525 appeared during the installation of windows update.

  I m using windows vista 32 bit

  Hello

  see if that helps to fix:

  How to reset the Windows Update components?

  There is also an automatic 'fix - it' here

  http://support.Microsoft.com/kb/971058

  Also, try to put the KB numbers in the search on the link below and then manually download the

  http://www.Microsoft.com/downloads/en/default.aspx

  or repost in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• Windows 8 OEM samsung original is disabled after the installation of windows updates.

  I have the original windows 8(Samsung Laptop) confirmed by Samsung as the original windows. Have this laptop for about 2 years now and have reset my windows again. But this time after the installation of windows updates, my windows are disabled and the watermark comes and it is said to activate windows. Samsung said support windows is authentic and check with Microsoft. But Microsoft has no support for 24 hours and support is not live at this time. Can someone help me with this problem. Please, I beg you. And I tried to put the key in the firmware to activate, but nothing helped. And the OEM key is invalid for activation at all.and add I activated my windows by phone before the update using the technique of slui 4... and after it started to update. And now reactivate cant using this key method.and calling OEM is not valid anywhere.

  Hello

   
   
  Please contact Microsoft Community.
   
  We regret sincerely all the inconvenience caused to you.
   
  I suggest you try the phone activation this time and see if it helps.
   
  a. at the start screen, drag from the right side, or hover your mouse on the top right of the screen to display the menu of charms.
  b. tap or click the charm of parameters.
  c. press or click on change PC settings.
  d. If your PC is not activated, computer settings provide instructions that are customized to your activation error. If telephone support can provide assistance for your mistake, tap or click the appropriate link, which may resemble one of the following conditions:
  > Activate

  > Activate by phone

  I suggest you refer to the following article for more information.

  http://Windows.Microsoft.com/en-us/Windows-8/activation-errors
   

  Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

  Kind regards
  Anusha

• Agent update Windows Installer return "windows update error unrecoverable Setup agent has met.

  Hello

  I have Windows 7 Ultimate 64-bit.

  I downloaded the installer from the Windows Update Agent to obtain the latest Windows Update Agent.  (I now c:\windows\system32\wuapi.dll version 7.3).  I got the installer of http://support.microsoft.com/kb/949104. (http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe)

  When I run the installer obtained above, I get the following error:

  "windows update error unrecoverable Setup agent has met.

  This installer is not compatible with Windows 7?

  Thank you.

  Try to do a Reset with the Fix It (aggressive mode) here: http://support.microsoft.com/kb/971058

  Run you Win7 64-bit, or is this a brand new computer?

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on this machine (for example, a free trial version which is preinstalled when you bought it)?

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Problems with the installation of windows updates and reboot the computer

  When you try to restart the computer it freezes on "installation updates.do not turn off computer.". Currently have 20 updates which will not be installed. computer says CCC.exe prevents the computer from restarting and getting error code 80240016 when you try to install the updates

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/957307

  Error message when you try to install the updates on the Windows Update Web site or the Microsoft Update Web site: "0 x 80240016.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not resolve the problem:

  Windows Update Forum:

  It's updated operating system Vista, upgraded installation and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost, are kindly Error Codes and exactly what happens when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• How can I stop my computer restart during the installation of Windows updates?

  My laptop Dell Inspiron 1501 problems of marketing, past the login screen. However once I managed to get it on it works fine.
  I get messages saying my computer needs to reboot to install updates - but I'm afraid that I won't be able to restart once it has been automatically disabled.
  These updates sometimes, in the middle of the night when I am not able to postpone updates - how can I activate the restart automatic offf?

  In addition to Robear comments-

  HOW to: Configure and use automatic updates in Windows XP
  http://support.Microsoft.com/kb/306525

  Using Windows Update in Vista
  http://www.Microsoft.com/Windows/downloads/windowsupdate/learn/windowsvista.mspx

  Change how Windows installs or notifies you of updates:
  http://Windows.Microsoft.com/en-us/Windows7/change-how-Windows-installs-or-notifies-you-about-updates 
  http://Windows.Microsoft.com/en-us/Windows7/turn-automatic-updating-on-or-off

  If you want more control, set the parameters of AU to your needs, for example, might be for you not to tell that. TaurArian [MVP] 2005-2010 - Update Services

• For about two weeks screen installation 18 Windows updates at the stop.

  For about two weeks when I shut down Windows 7, I get the message that Windows installs updates 18; do not to stop the computer.   The screen shows that each update is installed and the computer then goes to the closure program.  Installation time is always the same, which indicates that there may be a problem and I see the same updates on a daily basis.

  I did some research on anti virus program bundled in this machine.  I thought I had seen the McAffe program, but apparently, he was anti Norton virus.

  The procedure will be similar, Yes:

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  4 uninstall AVG Free 9.0 & reboot.

  HOW to uninstall or change a program
       http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

  ATTENTION! Now you're "working without a net": no to anything else online (e.g., navigation, control electronics, cat, other downloading) until you have completed the steps #5 and #6 below!

  5. now to do a fresh install of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

  Why you don't need your anti-virus to scan your email
       http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  6. manually and regularly update AVG until you get a prompt "no more updates available.

  7 test cycle.

  Note: If you also think there could be a McAfee application installed at a certain point, he could not not bad for download/run the McAfee tool, too, before proceeding to the 'custom' own installation of AVG 9.0.

  Most of these modules of 9 AVG is not compatible with IE8 IMHO (especially LinkScanner). Do yourself a favor & don't install them.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Installation of windows update command

  Windows Server 2003 SP2 file server role.

  I plan to install updates (and reboot) to the file server.

  It's some time I do not install because of the high availability, so I have many updates to install.

  What I want to do, is to install 4, 5 updates once and collect information after every restart to see potential problems and fix them without a ' one-bombing-updates - install ' which sometimes produce an unpredictable real-world scenario.

  How can I safely deselect some updates and install only some of them once? I have to start deselect them in the top or the bottom?

  In short, who is of the order of installation of updates?

  Any help much appreciated.

  Thanks for help.

  Request/response to the Windows Update newsgroup. Message to the Windows Server Security newsgroup via crosspost. ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• Windows Installer, iTunes, Windows Update, system restore not working under Vista

  For the last few weeks, I deal with an inability to install new programs in Vista, and I was unable to open the system or iTunes restore not in Mode without failure.  I can't install the windows updates that were downloaded, nor my laptop (Sony Vaio VGN-CS215J) will close properly.  I tried the system restore and used to let me open for a bit, but now iTunes that no longer works.  Occasionally, when my computer starts, it loads only for blacks and not go any further.  I run Kaspersky Anti-virus and used to run Spybot S & D (which is more open) and can't find anything that will solve this problem.  I can't properly download/install updates http://www.microsoft.com/windows/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4 and delete the temporary files have not helped.  I don't know if I have a lemon of a computer or what happened, but any help would be greatly appreciated.

  Hello CWilson13,

  Welcome to the Microsoft Windows Vista Forum.

  I would like to ask you a few questions.

  1 > what happen when you try to restore the system to normal mode?

  2 > are you an error when you try to install updates from windows update?

  3 > you get an error during the installation of other programs?

  About the judgment issue please check if you are able to stop the laptop in safe mode correctly. If Yes, then we must verify the issue by performing a clean boot. Clean boot will help us understand if the problem is due to third and put into service or services.

  The steps to do a clean boot is given in this link:

  www.support.Microsoft.com/kb/331796

  You can also download the latest pack of windows install 4.5 and try to install programs.

  The link for windows install 4.5 is:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  Regarding the Itunes I suggest to uninstall Itunes and Quick time to the computer and download the latest being and install it after installing windows install 4.5.

  I hope this helps. Please let me know about the results so that I can help you.

  --------------------------------------------------------------------------------

  Kind regards

  Shaolin Roger Thapa

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Publish with the installation of Windows updates.

  do a clean reinstall of windows xp. Im running a Dell Dimension 2400 with a Celeron CPU 2 .4GHz and 1.99 GB of ram that I loaded sp3 and net framework 3.5, I could update twice that the update said I had about 130 updates but it installed only about 100 and was stranded on the rest, I tried every fix I could find and nothing worked Im adding a fix auto repoet...

  Details of the update of Windows editor

  Problems found
  Registration for the service is missing or corruptService registration is missing or damaged do not fixed
  Sign up for the service Reset Succeeded
   
  Problems installing recent updatesProblems recent updates installation not fixed
  Fix Windows Update succeeded
   
  Problems installing recent updatesProblems recent updates installation not fixed
  Fix Windows Update succeeded
   
  Check verrouillesfichiers missing or damaged missing or corrupt files fixed
  Missing or corrupted files repair not run
   
  Windows Update, error 0x800B0100 (2013-12-03-T-01_59_03P) 0x800B0100(2013-12-03-T-01_59_03P) of fixed Windows Update error
  Reset Windows Update of the data store Succeeded
   
  Encryption services components are not the registeredCryptographic service components are not registered fixed
  Save the components of CSP Succeeded
   
  Verified issues
  Environment variables Windows Update are of incorrect update environment variable incorrectWindows Checked
  Some security settings are missing or have been changedSome security settings are missing or changed Checked
  Key of registry corrupt Patch registry Patch keysCorrupt
  Detects the hotfix or corrupt cache Checked
  Windows Update services aren't runningWindows update services do not run checked

  Problems found details

  6 registration for the Service is missing or damaged do not fixed
   
  Sign up for the service Reset Succeeded
   
   
  6 problems to install recent updates not fixed
   
  Fix Windows Update succeeded
   
   
  6 problems to install recent updates not fixed
   
  Fix Windows Update succeeded
   
   
  6 control missing or corrupt files fixed
   
  Missing or corrupted files repair not run
   
   
  6 Windows Update error 0x800B0100(2013-12-03-T-01_59_03P) fixed
   
  Reset Windows Update of the data store Succeeded
   
   
  6 encryption services components are not registered fixed
   
  Save the components of CSP Succeeded

  Issues checked the details of the detection

  6 environment variables Windows Update are incorrect Checked
   
  Restore the Windows Update environment variables is not running
   
   
  6 some security settings are missing or changed Checked
   
  Reset the security settings is not running
   
   
  6 keys to corrupt the registry Patch checked
   
  Detects the cache fix corrupted or missing
  Fix registry patch not working
   
  Fix registry patch problems
   
  6 Windows Update services do not run checked
   
  Required for Windows Update registry files works not

  Details of detection

  The service status

  --------------------------------------------------------------------------------
  $PropName: $Value
  $PropName: $Value

  Collection information
  Computer name: NUM1UAFAN
  Windows Version: 5.1
  Architecture: x 86
  Time: 13:58:07 03/12/2013

  Publisher details

  Windows Update
  Find and fix problems with Windows Update
  Package Version: 8.1.2.20131119
  Publisher: Microsoft Corporation

  Follow the procedure in Xircal here to the letter

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/Windows-XP-Updates-site-hangs/c83bb8d9-7e3f-40E0-b985-4d0ada0b54e5

  Although addendum notes below that it connects to an update of specific cumulative security for which there is a new version from his original position.

  I spent more than a day of reloading of a system by various methods every time with the same results as you find you, even the same error code.

  You can find the BITS service, replaced by another with a name of garbage, just follow his process as it repairs. I don't have the last registry fix.

• I get an error code 0 x 80240036 during the installation of Windows Update.

  had a crash re - installed windows XP Pro, then I tried to download all updates and got this error > error number: 0 x 80240036

  The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.
   
  Help!
   
  Original title: had an accident re-installed windows error number: 0 x 80240036

  Hi txcatsmeow,

  Windows update no longer works if you don't have XP SP3 installed. To check your system service pack level, click on start, run and type "Winver" in the Run dialog box and click on 'OK'.  If your system already has XP SP3 installed, you can try to reset the windows update components using the link below.

  There are prerequisites for the installation of Windows XP SP3. You can find them by reading the link below.

  Steps to take before installing XP SP3

  http://support.Microsoft.com/kb/950717

  How to reset windows update components

  http://support.Microsoft.com/kb/971058

  If your system does not already have SP3 installed, you can:

  Download and install XP SP3 fron the link below. (Ignore the warnings on THIS subject the professionals and network facilities).

  Windows XP SP3.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

  Windows XP SP2.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=28

  If you encounter problems installing XP SP3, you can refer to the procedure described in the link below to resolve an installation failure.

  How to troubleshoot a SP3 Installation fails.

  http://support.Microsoft.com/kb/950718

  Let us know if this is useful to provide feedback. Good luck.

• Firewall Windows disable the Internet Explorer loads Up after slow start after the installation of Windows updates

  Hello, (this the mystery of on and Off and back on Windows Firewall with slow loading of programs like Internet Explorer as this all is pass it on firewall, disable the firewall, the firewall, it occurs only during starts, after he fine / but very annoying on reboots whom he accuses of my computer down) / listed below is the cause of it , and when she first started, you have a solution?

  I recently installed the last 16 (High Profile) updates to security, for most security updates and updates from net framework as well as the removal of malware for windows XP tool.

  After installing these updates, now my Windows Firewall turns off during 'Boot Up' on all restarts. If I try to load Internet Explorer, it will also not load up to minutes serveral / while this happens... That's fine, then finally my firewall itself loads Up quickly turns to Internet Explorer and back on during this time around the same time.

  After these updates these things are happening on my computer now, it's as if there is a process running, but nothing run any virus, Trojan or worm etc just these updates caused this problem. I don't know if it updates is corrupt or not, but have tried different things as system file checker /scan etc with no luck.

  (1) computer boots to the top and seems to Load Up Fine ' until the ' or 'Look at this' but isn't, something is running in the background or process "wing unstalled" is obviously "unhooked", etc..

  2) try to load Internet Explorer last minutes and is very slow to load up, even if I 'don't load Internet Explorer' must still a long while that as in the firewall turn off for awhile some several «minutes» (way too long), before "auto turn on automatically return.

  (3) turns firewall Windows itself on "finally" as Internet Explorer finally loads upwards as well the two Internet Explorer is able to load 'definitely' and the firewall is on "finally" as many minutes later as listed above, at the same time.

  This could be the cause? Only, it has begun to 'After' I ran windows update and installed the 'most recently high security updates for windows XP' there were 16 listed mainly security updates and updates of net framework as well as the software removal tool windows malware.

  That's all that is changed on my system, I tried many things, nothing seems to fix this problem with my computer. I know for a fact that these updates are the cause, but am not sure that you caused it? Or how do to solve this problem, any sugguestions would be appreciated.

  Please answer questions following diagnosis by number in your very next answer (no need to quote this post):

  1. what application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  2 a Norton or McAfee application already installed on the computer?

  3. do you have a Norton or McAfee free trial come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

  4. you are using IE6, IE7 or IE8?

  5. have you ALREADY had the opportunity to do a Repair Installation of Windows XP for some reason any?

  PS: PLEASE DO NOT START ANYTHING IN ADDITION TO NEW THREADS ABOUT IT!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• The yellow icon appearing again after the installation of Windows updates.

  Original title: Windows Update

  I went to the Start Menu and click on Windows Update.  (Microsoft Update is the real screen name.)  I clicked on Express - Get high-priority updates (recommended).  Microsoft Update now says the following: check the latest updates for your computer...  After a while the rescued and install updates appear; then I click on install updates.  Installation of updates window appears with this message: the updates are being installed.  Installstion status is reproduced below.  Extraction of the files sometimes on the screen.  Often I do it the short way; in other words, I click on the yellow at the bottom of the screen, and updated icon Instaliing up-to-date displays.  Long or short path, the yellow icon is displayed again after some time.  Why?  Also, why the rest yellow icon even after having this?

  Sincerely,

  KathyNortonKS

  Hi KathyNortonKS,

  Have updates you tried to install?

  Method 1:

  You can view the history of update to see if recently offered updates are installed or not.

  a. click Start, all programsand then click Windows Update or Microsoft Update.

  b. on the Windows Update Web site or on the Microsoft Update Web site, click view update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

  c. If you see updates failed, double-click updates failed to check the error codes.

  Method 2:

  You can read the following article and run the Fixit:

  The problem with Microsoft Windows Update is not working

  Method 3:

  You can also read the following article and perform a full scan on your computer by using the Microsoft Safety Scanner.

  Microsoft safety scanner

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.