Installation printer A920 all-in-one

I just bought a used, refurbished OptiPlex 755 PC with Win 7 OS and am trying to install my all-in-One A920 printer. This is the printer that came with (my Dell Dimension 2400 series) desktop I bought about 7 years ago. I downloaded and installed (or so I thought) a Vista 64 bit driver I've read on the Dell website is supposed to be compatible with my Windows 7 64-bit OS. I plugged my printer and opens the file. I thought it was going to guide me through the process of setting up, but he did not. My computer recognized my printer, and he let me even in the all-in-one program. I was able to scan a document in color (but it wouldn't let me save it), I was unable to copy or print documents, and the "empty cartridge" box came up saying that black inkjet cartridges and color were empty; they are not empty because I recently replaced both cartridges. I miss any step, or not to do something in the right order? The printer does not give me a lick of problems on my Dell PC with Windows XP. I don't want to have to buy another printer, if possible, any help you can give me would be appreciated! Thank you! p.s. I have not loaded MS word on my new computer, so I wonder if this has nothing to do with the printer does not. (??)

monksplay,

The procedure is listed below. The OCR program, found on the disc from the printer, is required for scanning documents and fax.

First run, delete print jobs to eliminate any print job stuck in the queue.

Unplug the printer.

Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

Restart your computer. Make sure that the printer is deleted. Driver Manual printer removal

Download the 32-bit drivers for Vista for Windows 7 32-bit or 64-bit drivers for Windows 7 64 bit Vista. Install the Vista drivers in Vista compatibility mode, you will get a message, the printer is not connected. Connect the printer at the moment (power on).

You will find links to the patch/drivers to...

Owners of printer inkjet all-in-one Dell A920 thread (W7)

Don't forget the programs anti-virus and firewall will block communications.

In the digitization, if you have the disc that came with the printer, and then insert the floppy disk to the printer and keep it from running. Go to my computer and double-click it. Locate the drive that contains the disk Dell inside. Right-click on it, left click Explore. Find the folder of the OCR. In the OCR folder, there is a folder of Abbyy. Right click on setup.exe, which is located in the folder Abbyy and left, click Run as administrator. This will install the OCR program.

Rick

Tags: Dell Peripherals

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