Installation problem after about 42% Photoshop CC 2015 - Installation failed

Hello, I am a Subscriber just for Adobe Creative Cloud for students, and even if I wasn't expecting great fluidity using Photoshop with my Macbook Pro 13 "mid-2010. I hope that I could at least run the software. But no, I tried to download Photoshop CC 2015 and older versions with the creative cloud tool but after about 42%, it stops and displays the message "installation failed", without further explanation or error code. The strangest thing is that I installed Illustrator CC just before. Of course, I tried to uninstall CC and use the CreativeCloud cleaning tool , reset each time, but it does not improve. Sorry if my English is not very good, I was just planning more answers I should have in French.photoshopInstallPb.jpg

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Well in that case I advise you to Contact customer services as technical troubleshooting may be required.

Tags: Adobe

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