Installation scanner/printer HP Photosmart 5510d series has no driver available for Windows 7

I have a new HP photosmart 5510d scanner/printer (wireless). I installed it via the CD, but cannot send anything from the PC to the printer. Nor the radio available, I have it on my devices, but it is said that he needs help desk, when I do this it tells me that I need a driver, when I check for a driver, told me that there is not one for the 5510d. I can scan/printing without PC but hold the hooked up wireless and PC. What can I do?

Hello

I'm sorry to hear that the problem with the installation of HP printer driver. It seems to be a compatibility issue with Windows 7.

Let us try the following methods; I'm sure this will help you to solve the problem.

Method 1:

Try the steps in the following Microsoft article.

Printer in Windows problems:

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Method 2:

Try to uninstall then reinstall the printer drivers.

Find and install printer drivers in Windows 7:

http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

Method 3:

Try installing the printer in Windows Vista compatibility mode driver

Make older programs run in this version of Windows:

http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

For more information, see the following Microsoft support article.

http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

Please reply with the status of the issue, so that we can better help you.

Tags: Windows

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