Installation software for HP Officejet 6700 Premium problems

I have a Compaq laptop originally with Windows Vista Home
High-end operating system. I have recently installed Windows 8.1 and
had some minor problems with the programs, but they have been sorted
I tried to reinstall the HP Officejet 6700 Premium software,
Download the software OJ6700_1315.exe of your drivers and
Software Web site.

When I run the software I get the following error

Setup error

Call to DriverPackageInstall returned error 5 package ' C:
\Program Files\HP\HP Officejet 6700\DriverStore\Pipeline
\hpvpl09.inf': a caller of DriverPackageInstall must be a
Member of the Administrators group to install a driver package.

As I'm logged in as an administrator, I tried right click
on the software downloaded OJ6700_1315.exe and execution of the
software as an administrator. I still got the same error
Message. I thought it would be because of network problems and
joined the network (the other computer running Winows 7).
But always without success. I tried to remove the HP folder of
Program Files and then run the program as an administrator
but still got the same error message.

Any advice on how to get accepted as a member of the
Group directors would be appreciated, or in another way
to deal with this problem


Good FrazerA,

I'm happy that we did the SFC/scannow. The question is are known is the operating system, not the HP software. At this point, my suggestion is to perform a system recovery to Windows Vista. A system recovery will bring the computer to a new similar State, for this purpose, you will need to back up all your personal data and files.

If you want to continue, click on the following link and follow the instructions. > Undertook a restoration of HP (Windows 8) system

After system recovery is complete, use the HP Support Assistant to ensure that the computer is up to date. Support Assistant will check for all updates to Windows and HP. If not already have the Support Assistant installed, click here to download and install it. > HP Support Assistant.

The best course of action at this time would be to install the HP on Vista software to see if it installs now. Of course, a successful installation confirms the theory that the operating system itself is the root cause of the problem at this point.

Post back with the results and product number. With the Compaq product number I can check the specifications, make sure that the BIOS updated and you ensure that we have a smoother installation of Windows 8.

Tags: HP Printers

Similar Questions

  • install the software for hp officejet 6700 premium

    I have a new hp officejet 6700, I can't get the software to install on my win xp computers. all I get is an html element that is not compiled. It fits perfectly on my laptop running win 8.1. I have tried to download the latest version, but still get the same result. what I am doing wrong?

    Thanks for calrifying.

    Please try the patch in the included link in my previous post on your PC under Windows XP, the document should address the issue you describe following...

    Please let me know the results,


  • Installation disk lost for HP Officejet 6700 premium

    Lost my hp Officejet 6700 premium installation disc. I need to install it on my computer work windows 7... What should I do?


    You can download the full feature software and driver for your printer from the link below...

  • Driver for HP Officejet 6700 Premium

    Need Driver for MS Windows XP run HP Officejet 6700 Premium


    Here is the link...

  • Officejet 6700 Premium installation problem

    I want to install everything at the time of my new printer (Officejet 6700 Premium) and after I put the ink in, I get the message «Use the cartridges configuration» supplied with your printer

    I have no installation cartridges, just the I bought - HP 932 (black) and HP 933 (colors)

    You can contact your employer to see if they have cartridges of Inbox, if they do not, please contact us in the U.S. at 1-800-474-6836 and you can order the replacement of cartridges of configuration.

  • OfficeJet 6700 Premium e-all-in-one software limited scanning or it can be used via Photoshop?


    I use the HP Officejet 6700 Premium e-all-in-one Prod # CV078A on a Macintosh OS 10.6.8 macbook Pro (2.8 ghz Intel Core 2 Duo - 4 GB of DDR3 RAM).

    I try to run for the first time since that I recently bought this machine, and I'm running into some problems of quality. Digitization of works very well once I thought I had to use the utility software of HP scanning rather than access the scanner by Photoshop as I always had done before with my HP's Photosmart 2600 (I had for 5 years and more).

    The scanner HP scanning software (HP Scan v3.7.9 (59)) seems very limited.

    My questions are:

    • Is there a way to browse from Photoshop (or CS3, 4, 5 or 5.5) TWAIN instead of use the HP scanning software?

    • It is there no quality of analysis options other than a few easy turns, cultures and the very limited color correction, as well as certain preferences that allow adjustments to size/dpi of glass. What about scanning at larger percentages, Descreening and some more detailed agjustment image options?

    Thanks in advance.

    You are welcome

    As a general rule, the latest HP Scan 3 of the other less editing software options than previous versions of HP software.

    You can set the color settings by clicking the setting icon (). Cropping or rotating of the analysis can be done, but there is no option of resizing by the software.

    All image editing must be done with any photo editing software.

    Kind regards


  • HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

    Printer = printer HP e-all-in-one Officejet 6700 Premium
    Model = H711n
    Number of product = CN538A
    Firmware version = MPM5CN1450AR
    Location = Ireland
    Printed pages total: 152
    Scanned pages: 58

    Other details available on request...

    I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

    A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

    I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

    Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

    After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

    I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

    I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

    At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

    So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

    I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.


    OK I managed to make it work and I will try to explain the steps of my best.

    As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

    Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

    So I know that the printer works on at least one access point.

    Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

    IPv4 firewall protection

  • OfficeJet 6700 Premium: Officejet 6700 Premium - Support for direct printing HP (Ad Hoc) wireless

    Please can someone confirm if you can set the to either ad hoc printing or using HP Officejet 6700 Premium Wireless Direct. I can't find anything in the user manual.

    The situation is that a friend has just moved into his own office with a connection high speed standard with a wireless router, in 'Serviced Offices'. These connections allow broadband to the office and he has to pay for a dial-up connection to the internet.

    So he paid for two ethernet connections which probably come out through internet gateway of the complex. However, he lost the ability to print at its 6700 HP that has been previously set up wireless. He tried to install the printer using infrastructure mode by connecting to the network without wire of the complex, but still can not access the printer. It could be that the wireless network is on a different network for LAN connections segment.

    The only solution I can think off is to let each PC with ethernet for Internet connection and install a wireless dongle in each PC to connect to the wireless printer. However, as noted above though I can't find the instructions for the Officejet 6500 to print Ad Hoc has nothing in the manual for the 6700.

    Is this possible?


    ShlomiL wrote:


    To clarify, the printer will support HP Wireless direct however with its latest firmware installed.

  • Ghosts on pages double-sided printing second on Officejet 6700 Premium e-all-in-one

    Please can someone help?

    Printer name model e-all-in-one Officejet 6700 Premium

    Firmware MPM3CN1232AR

    Software 028.000.1315.000


    Win 7 SP1 64 bit

    Wired ethernet connection


    On two-sided printing, the second side of printing on all pages is ghost. This is in particular the noticebale on verticals.

    This is true for all the qualities of printing on any documents .pdf or. doc.

    I use all the HP printing paper and original cartridges.

    I aligned the print head and checks suggested on the help pages.

    I contacted HP support, which were brilliant and replaced the printer and the duplex unit.

    They suggested that it was because I was using Office 2003 SP3 and Windows 7 but I find this problem on too but not in Wordpad v6.1 .pdf files

    The problem does not occur when scanned or copied documents are printed

    Is there a solution out there on this new printer please?

    Hi 007OHMSS,

    I carefully read through a VionAiry pointer to the post of ItalSanif with links to more articles.

    There were two main suggestions as to how to proceed. I didn't uninstall the "bloatware" and back to base for the HP Officejet 6700 Premium drivers, but I installed the drivers from the series HP Deskjet 6980 in accordance with the procedure at this link and listed below, with a few mods to include activation of unit duplex in one set of instructions.

    And you know what? This MARKET! Ghosting on the second side of all pages printed double-sided disappears to be replaced with a nice crisp clear impression. At present, all the other functions, including scanning seem not affected and function as usual, although of course the new driver (HP Deskjet 6980 series) makes the leaves of different properties.

    In my environment, I have also 3 XP machines in network connected wireless to the printer via the router and the PC Win7x64 connected by ethernet to the same router. Meant this download and the installation of the driver HP driver the HP Deskjet 6980 series for the XP PC Web page not the Win 7 x 64 because they were not present.

    I modified a bit routine and reproduce it below to help others. A/c for the original post, that was provided by the HP Technical Support. Why nobody's support services seems to know about or drivers have not been fixed I would never know.

    First turn off you will want the printer already available on the computer before you continue.

    For Win7 PC (XP is similar but not identical)

    1. Go to Start -online device and printers => then click on the "Add a printer" button in the upper left corner of the device window.
    2. Click on the button "Add a local printer" (choose this option if you do not your configuration)
    3. Check the box "use an existing port.
    4. On the drop-down list, select the option for example CN115130TP05JW , but use the correct name for the PRINTER port which is the serial number of your printer (do not use the fax entry)
    5. Now in manufacture of list on the left, select "HP".
    6. On the list of Printers to the right, select "HP Deskjet 6980 series (HP)" "
    7. "Once the pilot moved to enter in the" 'devices and printers ' window and right-click the newly added "HP Deskjet 6980 series" and select ""printer properties ' on the drop-down list. "
    8. Go to the "Advanced" tab, and then in the drop-down list next to the label of "Driver" select "HP Deskjet 6980 series.
    9. Click on the button 'Apply' - the configuration window should change it's shapea bit.

      10. in the HP Deskjet 6980 window properties, click on the tab "device settings" on the top of the window.

      11. in the list of parameters, search for "Unit duplex (for printing on 2 sides) ' and select it.

      12. once highlighted, select in the drop-down list ""Installed "; "

      13. When finished press apply

      14 now, go to what you use to print documents and select "HP Deskjet 6980" as your printer. Activate duplex printing and you should see the pages to print correctly.

    15. you can also change the name of the printer in the "Général" tab I changed it in mine to "HP Officejet 6700 with HP Deskjet 6980 pilot set shadowd duplex printing".

    I had a little problem in that, for some reason any in the document (e.g. Word / etc\ .pdf) box under the effects tab my radio button has mysteriously been on 20% until I changed it it was hard to see that there was no ghosting dialogue printer properties.

    So after complete 1 reconstruction of the printer of the original with the parts sent to HP services support for November 2012, an escalation at magnifications greater within HP (no answer) and a new printer of A...n, VisionAiry has pointed me to a solution that I had tried with DJ 450 drivers, nothing works, after a Shane_R post dated last year.

    So thanks to you and also to 007OHMSS who worked on this problem and original posters

    All I can say is that it worked for me and I am so grateful to everyone on this forum to ensure that I am sure of my eyes and mental health, looking more printed duplex printed with a shadow/ghosts and to be what they were not prepared.

    Congratulations so all round and thanks again

  • OfficeJet 6700 Premium: after Windows 10 Upgrade on Officejet 6700 scanning does not work anymore - can not find scanner


    Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.

    My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.

    I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.

    I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...".  Amazing result given that the application displays all levels of printer ink, and I can print - every time!

    I tried disabling the firewall - no difference, still do not see the scanner.

    Tried using other windows applications; Paint, etc. - no joy.

    I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!

    I hope someone else out there could have had the same problem and found a way to make it work?

    Thank you!


    In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.

    Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.

    I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.

    Then, certainly in my case, a new facility was to solve this problem.

    See you soon,.


  • HP Officejet 6700 Premium: Unable to connect to the new network HP 6700

    I just changed networks and want to connect my HP Officejet 6700 Premium to the new network.

    In the control panel of the printer, I accessed network / Wireless Installation Wizard.  When I do, I get the message:

    Locking function

    This feature has been locked by your system administrator or the person who set up the printer.

    There is an OK button, but no other options.

    I get the same message when I tried to access a WiFi Protected Setup, and, for good measure, the default system restore.

    There is no administrator, in itself, because I'm the one who has set up the printer.  I'm rulnning a MacBook Pro on OS X El Capitan.

    Please, help me to know what I need to do to connect my printer to the network so I can print.

    Thank you very much for taking the time to answer and especially for providing additional resources should what was being offered as a solution to not work.

    I have tried your solution several times and kept getting the same message.  I tried shuttig the printer off by pulling on the power cord, stop in the right way, reverse iin, etc..  Nothing removed the error.

    Then I took the printer to a local Best Buy to show them the problem, which was at home.  We tried it a few times, and then, for no reason whatsoever (seems), it allowed us to do a reset.  No one knows what was different.

    My advice for anyone with the same problem is completely unplug it, let it sit for a while, keep trying and hope for the best.

  • HP Officejet 6700 Premium: Scan function screen does not come to the top when selected

    After updating Windows 10, the scan function when selected in the application wizard does not come to the top. Installed the driver updated, no effect.


    Thank you for using the forum.

    You have downloaded and installed the FULL features of HP software?

    Here is the link for convenience:

    We suggest that you uninstall the current drivers before reinstalling the software downloaded full of features.

    Hope that helps.

    Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

  • OfficeJet 6700 Premium printer: Re setting My HP 6700 x Premium

    Emergency assistance is needed please! I managed somehow to me locked out many many functions on my printer that I tried to install on my new HP laptop since Tuesday, January 19, as well as the problem of getting my port number! as I have nowhere to put a disc in my new laptop! even if everything seems to work at the minute, I'm very worried if my printer need Urgent updates my printer stops working! I'd appreciate any help I could be offered please! informaitiom even on a full re my printer together please! some things that are locked on my printer are the date and the time in my country there are about 15 to 20 functions I managed to block me out!

    Thanks for any help you can give too


    Thank you for using the forum.

    Please download and install the full software features from this link to win 10 for your printer:

    You can try to reset your default printer.

    On the front of the printer control panel select Setup > tools > Restore Factory defaults to reset the printer to its default settings.

    We recommend that you uninstall the previous software before you reinstall the downloaded software FULL of features,

    Hope that helps.

  • OfficeJet 6700 Premium error 0 x 00000709 cannot set the default printer

    I bought my new HP Officejet 6700 Premium on February 1, 2013. I use a HP Pavilion dm4 laptop under Windows 7 Home Premium. The installation seems to give no problem. However I'm unable to set the default printer and have the error message 0 x 00000709. Excel, Adobe, Outlook does not allow me to print.

    I spoke to the HP printer Department February 1st and they sent me some software of diagnosis which I sent back. I called again on 6 February and was told my problem was always open and they were trying to reproduce the problem (it appears on the net without a patch work). It is now February 10, and I hope the good people of HP to recall with a solution soon. You try to run a small business with no printer is not ideal.

    Someone at - it else ecountered this problem, and you have a solution.

    I ran HP utility, installed uninstalled the driver etc etc etc.

    I seem to have fixed the problem by changing in the registry keys. If HP wants a donation to charity, I would be happy to provide it to them :-)

  • HP Officejet 6700 Premium: Don't scan and the scan dialog box will not open

    Since I upgraded my computer to Windows 10, I'm unable to use my scan on my HP Officejet 6700 Premium function.  I can't even open the scan dialog box to look at the options etc.  I tried to find 'Scanner and printer' in painting, but it does not recognize.  Any suggestions?  I already deleted the printer and re-installed.  It was working fine before on Windows 8.


    Thank you for using the HP forum.

    You can download and install the software COMPLETE features of HP printing for your operating system:

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    Hope that helps.

Maybe you are looking for