Installation Wizard cannot find the software for samsung technologies, how to solve this problem?

I'm not very good with computers and what not. I am using media player 10 I think (I have windows xp) and when I plug my samsung reality screan phone to connect to the computer and the computer does not find my device. He tried to download one software called samsung technology something or other, and he says that it cannot find its location. then he said to retaliate if I know where he is, but I don't have a clue as to what it means. Can someone guide me through this with the limited information I gave.

Hi Grainger,

We would require the following details to help you best.

(1) you try to sync your phone to your computer using Windows Media Player?

(2) did you get an installation as well as the phone disc?

(3) what is the exact full error message you get with regard to the location?

(4) did you connect your device with your computer as soon as possible?

Alternatively, you can contact Samsung support team for assistance. You can contact them on the link below.

Online Service Center

https://www.Samsung.com/in/support/main/supportMain.do

You can check the version of the operating system installed on your computer using the steps below.

Operating system Windows am I running?

 

http://Windows.Microsoft.com/en-in/Windows/which-operating-system

Your answers are important for us to help you with the issue further. Write us with the details asked.

Tags: Windows

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