Installed new module memory for laptop, found original was bad, while windows Vista does not start by going blank after the "status bar".

I have a Windows Vista running on a Sony VIAO laptop and has been updated with level 3 to 4 GB of memory. During the memory test, I found that 2 GB of original module was bad and replace it with the new 2 GB module end back where I started with 3 GB. However, Windows starts only at a little past the rectangle with 3 points moving ("State Bar"?) and them it goes to black and the desktop never appears. I tried to roll back to the last working version of Windows settings, but always the same results.

What can I do now? Is there a way to check and fix disk errors?  Is it possible to install Windows XP Pro or I have to go to Windows 7.  I even has System Mechanic Pro running on this laptop and it did help some casued the problem. It's as if the disc is damaged for some reason any.  Only with Vista felt this helpless.

It seems to me that the new memory you have installed is bad or incompatible with the system.  First, remove all chips and reinstall them and then try to make sure that they are correct and secure again - don't just press them in place, effectively remove and the replacement and make sure they are in the right direction.

Boot from the Installation of Windows Vista genuine disc (or you can borrow from someone) or a recovery disc with recovery options included in this topic. If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD (perhaps made on another computer, or perhaps in SafeMode with network if it does not - that would be a good sign if it is true). You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.  Select recovery options and follow the instructions until you see the menu.  Once there, select the Windows Memory Diagnostic tool and run it and see what it says.  If it detects problems (and I suspect it might), you may need to replace the new chip memory.

I hope this helps.  If this isn't the case, after return and we will try other options.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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