installed silverlight and asks me to install again

I reinstalled silverlight and when I try to play a vidio in Explorer it asks me to install silverlight, I uninstalled and reinstalled still does not

Hi TimBennett,

You can consult the following links of wire and see if it helps to solve the problem.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-pictures/Windows-Media-Center-prompt-to-install-Silverlight/3a54a101-01ea-4BAB-A555-d73b6e34d705

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/error-c080fcdb9a28ldade0silverlightmsi-cannot-be/ac98ce14-a7c2-4F63-868b-c2f9145d0aaf

Important: The above article contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, follow the steps from the link below:

Back up the registry

You can also read the following article and see if it helps.

How to manually clean a broken Silverlight installation

If you still experience the problem, you can post your request in the Silverlight forums for assistance on this issue.

Silverlight forums

Hope this information is useful.

Tags: Windows

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