Installed the new version of Firefox, scroll wheel does not work
Installed the new version of Firefox, now my scroll wheel does not work. I need this problem immediately or will be forced to give up Firefox as my browser. Can anyone help? I've seen some Q & A on this, but no trouble. Thank you!
This has happened
Each time Firefox opened
== Immediately after installing
UPDATE: I've updated my synaptics driver for my touchpad (by going to the device by clicking on Update Manager in the tab drivers mouse) and this fixed the problem not only for my touchpad, but also for my USB mouse. My computer is a laptop HP, is told by the way.
Tags: Firefox
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Try this:
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It is possible that antivirus software is causing problems.
Try disabling the anti-virus temporarily to see if that makes a difference. - Download the installer of Firefox and save the file to the desktop
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Hello
Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).
If Firefox is open, you can restart Firefox Safe mode in the Help menu:
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(you may need to specify the installation path of Firefox for example/usr/lib/firefox)
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Do not try the old versions.
I have two methods, you can try ninite use trying to install Firefox, http://ninite.com/firefox/
Or download and install from http://mozilla.mirrors.tds.net/pub/mozilla.org/firefox/releases/latest/win32/en-US/Firefox%20Setup%2025.0.1.exe
If you get an error message please put the exact error message and installation when you had in this thread.
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Hello, I would like to explain the whole situation.
I tried already to Microsoft support and they did not / were not able to help.
I have three mice:
(1) comfort Mouse 6000 for business, white
(2) comfort Mouse 3000 for businesses, white
(3) comfort Mouse 3000 (commercial version), black.
The 1 and 2 appear in Intellipoint and Windows 7 64 - bit (Devices section and printers) as Comfort Mouse 4500. 3 however presents itself as the correct model (3000). 3. scroll wheel perfectly works (it's instant and smooth). 1 and 2 scroll wheels don't move unless I really push on this issue, and even then it only moves a little at a time.
I uninstalled however Intellipoint at some point and 1 (tried 2) will work as it should (instant scrolling and smooth), however I can not change the side buttons.
Any help? Thank you!
HelloGiven that the same problem occurs in different computer, the problem here lies in the mouse. I suggest you to contact the Broken/defective product group for further assistance.Broken or defective products
For the quick replacement of the broken or defective product, call warranty directly: for warranty in the United States support, call the 800-360-7561. For Canadian assistance under warranty, call the 800-933-4750. Or see this article for more information: http://support.microsoft.com/kb/326246 -
I would just like to know how to get back to the version prior to version 8. Thank you
Thanks for that; I thought that I might need to downgrade to know!
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