Installed Windows 7 and now can't start Wow, the cursor is frozen on the start screen.

I tried to restart, resettlement and to plug and unplug the mouse, made sure that all the drivers are up to date! What now?

Hi navvar,

Thanks for posting of Windows 7 community.

I suggest to start the system in safe mode and check if the problem still persists.

Also download the current drivers and update the firmware of your mouse.

Step 1: Perform a clean boot

Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.

a. log in the computer using an account with administrator rights.

b. click on start to reduce this includes this ima, type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.

c. collapse this includes this ima if you are prompted for an administrator password or for confirmation, type your password or click continue .

On the general tab, click Selective startup , and then clear the Load Startup items check box. (The box use the Boot file is not available.)

d. on the Services tab, select the hide all Microsoft services check box and then click on disable all .

Note Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.

e. click OK , and then click restart .

Follow the steps in the below link:

http://support.Microsoft.com/default.aspx?scid=KB; EN-US; 929135

Kind regards

Amal-Microsoft Support.
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Tags: Windows

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