installed Windows 7 ultra 64 bit as upgrade to Vista Home Premium 64. Windows update only give me a scree empty and will not reduce.

I've recently upgraded to Vista Home Premium 64 for windows 7 Ultimate.  When I click on Windows update after the installation, I get a blank screen that represents only a trace 'control panel-windowns update"and do not minimize or access the icons on my screen.  I can always get on the internet and open programs, but this screen blakn is on my page icon.  Incications are just running the program, but it displays 0 complete after 1 hour.

Hi S RAGAN,

I suggest to perform the clean boot on your computer and check.

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

To perform a clean boot on a computer, follow these steps.

1. click on start, type msconfig in the search box and press ENTER.

If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the check box load startup items.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

5. click on OK.

6. When you are prompted, click on restart.

7. after the computer starts, check if the problem is resolved.

Please follow the system in the boot environment. If the problem does not occur, it indicates that the problem is related to an application or a service, we have disabled. You can use the MSCONFIG tool again to reactivate the disabled one by one element to find the culprit.

If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.

http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

If the same problem persists then, reset the Windows Update components and check.

To reset the Windows Update components visit the link below and click on solve this button / follow the given steps to repair it yourself.
http://support.Microsoft.com/kb/971058

Hope this information is useful.
Let me know if it worked.
 
Thank you, and in what concerns:
Umesh P - Microsoft Support

Tags: Windows

Similar Questions

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    Hello

    I have a little problem. I have this Toshiba laptop comes with Windows Vista Home Premium 32 bit version. It came with a free upgrade to Windows 7. Toshiba not did me not a CD for Windows Vista or 7. I was too lazy to update. Now my computer has some problems, so I thought I would just upgrade to Windows 7. But I find no legal download online to upgrade. Why is this? Where can I find it? And if they are available, he will ask the product key for windows 7, or I will be able to spend with my key for windows vista?

    I'd appreciate your help.

    Kind regards

    Abbas

    Hello

    There are free downloads of Windows 7, but you would need a product key to activate it. It is therefore of no use to you.

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    How does the Windows 7 upgrade Option?

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    Unfortunately, it has expired.

    For more information about the offer, please contact Toshiba.

    ____________________________________________

    There are several methods to reinstall Vista, as you say you have problems with Vista.

    This can help you (download files and make your own DVDs):

    http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

    You can contact your computer manufacturer and ask them to send you a set of recovery disks.

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    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

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    See you soon.

  • Upgrade from Vista Home Premium to Ultimate

    My 32 bit HP came with Vista Home Premium which is updated with SP2.   I'm trying to upgrade to Vista Ultimate, but get this message: could not start the upgrade.  To update, cancel the installation and choose to upgrade to a version of Windows that is newer than the version you are currently using. "The choice of installation custom is available, but I n
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    Uninstall vista SP2 on your computer.

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    The phone number is not working:
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    Register Windows 7
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    Register Windows 7 and you automatically receive a series of three welcome to Windows e-mails
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    Learn about Activation:
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    Visit our Microsoft answers feedback Forum and let us know what you think

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    Thank you! Ryan Thieman
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    Visit our Microsoft answers feedback Forum and let us know what you think.

  • My disk of Windows XP Professional has a crack in it and will not install or reinstall.

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    Hello

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    Thank you.

    Looking for a difference in numbers/Service Pack levels.

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    See you soon.

    Mick Murphy - Microsoft partner

  • Microphone does not work after upgrade from Vista Home Premium to Win 7 Home Basic-Sony Vaio VGN-NS25G

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    Hello

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    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Just upgraded to Vista Home Premium to XP. Got a Packard Bell with RF for the Media Center remote control, worked fine with XP, but is no longer compatible with Vista.

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    Hi Nicolas,

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    For more information, you can check the link below,

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    You want to run the software RAID (more precisely 5) included with Windows Vista Home Premium.  Do you know where I can find documentation and how - in?

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    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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