Installed XP Pro SP3... Now my dvd player does not Sleep in my computer and does not appear to exist? I have no filters in regedit, it isn't a problem of drive letter, model acts as reader's not here yet. No driver for it, as this is the firmware

DVD/cd burner no longer works. Instlled SP3, no computer behaves as it is not yet connected.  No reader, its firmware.  No filter I know cuttin git.  Not a problem of drive letter, carries the reader will not be open yet.

Hello Justuslonginus,

Thank you for your message.  What is the brand of your computer?  It could be that your computer manufacturer has a required update before installing SP3.  You should check with them before moving to the next steps.  After checking with you computer manufacturer, try to run the new hardware wizard to scan.  The instructions are below:
Click "Start" > click on "Control Panel" > double-click "Add Hardware".
Answer that the device is already connected and allow the system to scan.
If your system has not yet found your drive.  Then we can remove SP3 to see if it was the culprit.  Click HERE for instructions to remove the SP3.
Please let us know if it did or did not help to resolve this problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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