Installing Cs5 on the new computer.  It is said: the serial number is valid, but cannot find a product calling it on this computer.

Similar Questions

• installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).

• I'm moving to Lightroom 6, I have Lightroom 5.7.1 on my desktop and my laptop.  It is said that the serial number. is valid but cannot find a product calling on my computer! (it is just there in front of me!).  I tried to find the will

  Cannot find the serial number. for my Lightroom 5 in my Adobe files... says the serial number. for the upgrade is valid but cannot find the product calling on my computer... it is here in front of me! What should I do now?

  If you have purchased an upgrade of lr 6, after entering the serial number lr6 will be presented with the list of eligible products.  If lr 5 is your product, select it from the drop-down list, and you will then be asked to enter your serial number lr 5.

  Enter the correct number at the right time and proceed with the installation.

• I get an error stating that my serial number is valid, but cannot find a product calling it on this computer. Help, please.

  I get an error saying that my serial number is valid, but one product calling is not found on this computer trying to download Adobe Acrobat X Pro. Any advice?

  This means that your Acrobat X license is an upgrade, and it asks you to provide the serial number of the previous version which qualifies you to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• you have entered the serial number is valid but cannot find a product calling on this computer

  Hello

  I try to install Creative Suite 5 Design Premium for a new imac, after entering the serial number, I got this error message.  CS5 does not display the box fell down so I can't select the product.

  I have the serial number original disc and product, however, the new imac doesn't have a DVD drive, so I create ISO disc files and install it via the USB port.

  One meet this problem before, please help. I tried adobe support but got a message saying that there is no support for this software phone

  Thank you & respect

  Man

  When you get this message, it means that you install an upgrade version of CS5 and you must identify the old version which qualifies you to use the upgrade and to provide its serial number also as proof that you have the old version.  You mention in the drop-down list, you select the older version and then enter the serial number.

  See also:

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• 2nd installation copy of CS5 on a laptop, get "the serial number entered is valid but cannot find a product calling it on this computer."

  Any help?

  This means that you install an upgrade version.  He asks you to prove that you have an older version that qualifies you to use the upgrade version.  Because it can not discoveries opened on the computer, you need to identify which version you are upgrading one and provide its serial number.

• serial number entered is valid, but cannot find a product calling on this computer

  installed a new hard drive and get this error on a pc win7 even after recording in adobe and download my purchases...

  serial number entered is valid, but cannot find a product calling on this computer

  Hi ROBERT,

  The reason why you get this message is because you are trying to install a version of Acrobat upgrade.

  During the upgrade, you will be asked to enter the serial number twice. The first option is when you enter the serial number for the product you have purchased.

  The second time, you must enter the serial number for the previous version.

  Therefore, please enter the serial number. the previous version of Acrobat on the second line.

  It will be useful.

  Kind regards

  Ana Maria

• Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window appears A Pro XI upstairs and Pro XI is insta

  Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window A Pro XI upstairs and Pro XI is installed. And is NOT in the drop-down list to select a Pro XI product.  What is going on?

  The product 'calling' is your old Acrobat - 9 or X. You need the serial number of this old version.

• I try to install CS5.5 on a new computer and it says my product key is valid but cannot find a product calling.

  I have Adobe CS 5.5 with a valid product key (on the original box), but it will not install on my new work computer. This product is the property of my company and has been used in the past on my old computer.

  I enter the product key and get the customary green check mark:

  [image removed by Moderator]

  I click on 'Next' and display the screen below. I have not all CS 5.5 programs installed on this computer. (It's brand new - opened and set up this morning)

  I used this drive to install CS5.5 on my old computer which broke down and had no need to improve anything. I don't have any other product keys to be used for the second box and I found nothing about this problem in the forums.

  

  Any help is appreciated, I'm at a loss.

  You have no need to install CS4, but if it is he who in that you upgraded, you must select it in the drop-down menu that appears in this screenshot, and then you will need to enter the serial number CS4 after that.

• I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  Please have the link below to download correct application download Creative Suite 6.

  Please answer in a private message serial number that you use to activate it.

• The serial number is valid, but not the products concerned have been detected on this computer.

  I have a valid number for XI Acrobat pro

  The serial number is valid but no eligible products were detected on this computer.

  I have installed pro XI, but can be run it or list

  This means that you have a license to upgrade, and you need a DBA, a complete existing previous license to use it.

• The serial number is valid but said no eligible products have been detected on this computer

  Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.

  

  I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update

  If you do not have a previous version installed, you should have a chance to enter your previous serial number during the installation

• indicates that the serial number is valid but no product calling on computer

  attempt to register adobe acrobat xi pro and message came stating that the serial number is valid but no product calling on the computer - it is downloaded

  which system will ask for the serial number of the first xi.  If the installation files cannot find any product calling, asked you then the serial number of earlier versions.

• When I try to launch the product, it says serial number is valid but a couldn't product eligible

  When I try to launch the product, it says serial number is valid, but calling it a product could not be found on the computer

  This means that you have purchased an upgrade from an earlier version.  You must either have the old version installed, or provide the serial number of the previous version.

• the serial number you entered is valid, but cannot find a product of eligibility on you

  the serial number you entered is valid, but a product of eligibility is not found on your computer. I bought Abcorbat standard x and this message is coming whn I try to load

  You purchased an upgrade, so you said you had an older version. Is the serial number of this older version that you is your "qualifying product".