Instant message "this document failed", Epson SX415, it print but takes 20 minutes +.

Would really appreciate the help. Whenever I try to print a Word document, there is a pop up Windows saying: "this document has no.." and the Epson box remains direct printing prints (usually) but takes an excessive amount of time (about 20 minutes).

I: uninstalled/reinstalled, run the utility of Windows troubleshooting, maintenance on the printer (printer seems fine, nozzle, copy etc check), tried changing USB ports, tried Epson troubleshooting, obviously checked all cables, etc.

I'm out of knowledge of where to go next, but unfortunately looks like a PC problem rather than the problem of the printer (printer is 3 months old, this just started to happen during the last two weeks).

Thanks for any help, I'm going crazy trying to write essays for United I want to print drafts of!

Hi HeatherChambers,

1 done with Word documents?
2. are - what you're trying to print to see if the problem persists on other applications?
3. What is the version of Office installed on the computer?

We recommend that you check if the problem persists on other applications such as notepad, WordPad, and internet explore.

If the problem only occurs with the word, then see the following to solve the problems on the issue:
1 see How to solve the printing problems in Word 2007 or Word 2003
2 see Word is slow to start, print, or load documents

For further assistance on Microsoft Word, please post your query to Forums in Microsoft Word

Visit our Microsoft answers feedback Forum and let us know what you think.

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