Instant response after click
When I click on the mouse, I get the correct next screen but only momentarily - it flashes for a second then disappears, leaving the screen back where it was before the click
Do you know when this problem started? Try a system restore to a point in time BEFORE the problem started. Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/. Don't forget to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.
If this does not work, then try to update your mouse drivers, software and firmware. Go to the Device Manager by going to start / find and type Device Manager and enter and then double-click on the program icon that appears. Check each device to a red x, yellow! or white? These identify devices with problems probably (drivers, but also of conflict or something else). Click on each for more details and troubleshooting tips. If you need to get drivers (and you should get the drivers updated, software and/or firmware of your mouse), get the computer dealer or the manufacturer of the device (NOT of Microsoft Updates). In fact, you must disable automatic updates in Windows Update driver as follows: http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. Follow these steps to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm. Once you have the drivers, you can install them via the Manager device as follows: http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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