Integration of CRM - username not valid error message

Hello

I learn SFDC-Eloqua integration, for that I use my sandbox eloqua (there is little contact) and the instance of salesforce trail (there are no data).

I gave username admin and the password in "intégration CRM Configuration" page in Eloqua CRM integration configuration section. I get the following error message.

Validation error: INVALID_LOGIN: invalid user name, password, security token; or locked user.

I know that the username and password are correct.

Please let me know what happened here!

Thank you

Rama

Hi Arnaud,.

These error messages are passed directly from SFDC in the application. In this case, SFDC rejects your newsletter. Your instance of the trial there API? Usually it used. If you want to learn SFDC, its best to get an instance of developer. There is a limit on the number of users admin (2), and the number of assets you can have under the main entities (contacts, accounts, leads), except that it is a full version of Ultimate SFDC, so has enabled API, the full user management, can create and develop whatever it is, etc.. You can get a free developer account (for life!) here: http://developer.force.com/

If your instance of the trial has active API, then the credentials are unfortunately incorrect, or you have enabled security controls which are originally the connection information will be rejected. Turn off all options IP Whitelisting, login restrictions, etc., and then reset the password, reset the security token, and try again.

Just as a reminder, a format suitable to the SFDC password and security's token:

passwordTOKEN

So no spaces, no colon, no element of connection, simply paste the token in the end of your password. Make sure that you aren't picking up any extra spacebands or formatting if you copy and paste the token.

Tags: Marketers

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