Intel Graphics Accelerator

I have a HP G72 250US laptop with Windows 7 (64-bit).  Laptop has been stop intermittently. Screen goes black then stops trying to reboot, and sometimes done but the screen is black, so can't see what is on the screen. Other times she just stops completely. Sometimes the screen goes haywire with weird color mixed with pixelated graphics strange horizontal lines then goes black.

Having restarted in safe mode and ran CCleaner and then performed a Hard Reset, which seem to help for the rest of the day, but the next day in the time screen flashed, went black, then came back. This time find a notice but I clicked thinking more information but merely notice go away. It says something about Intel Graphics Accelerator (something? maybe pilot?) has stopped working and has restarted successfully.

I have Intel HD Graphics Driver 8.15.10.2086 version which is what is listed on HP for correct graphic driver. Please notify. Thank you.

Hey Le_Corbusier,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP laptop and get a blank screen or black at startup. Try perform a reset. When you perform a hard reset note remove all USB devices and remove cards memory card reader location. Disconnect all non-essential devices.

Here is a link to overheatingas it may be the cause of the closure. If the laptop has dust on the fans it might be overheating graphics card. If this does not help at the end of this document it tells you to do a test equipment. The last thing you should try is tothe BIOS was updated.

I hope this helps.

Thank you.

Tags: Notebooks

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