Internal Fax problems

I have an internal fax modem... It was working fine until yesterday. Now, I can only send faxes, cannot receive. Also the attachments I have send with faxes are being shortened in half vertically. Any help?

You don't say, but I guess that you have Windows 7 and use Windows Fax and Scan.

What happened yesterday (until the problems of fax)?

My suggestions are only the most obvious that you've probably already tried:

1. in Windows Fax and Scan, click Tools > fax settings.  On the general tab, make sure that your modem has been selected and the box "allow the machine receive fax calls. Unless you want to manually start the receipt of the fax, also ensure that the radio button is selected for "Answer automatically after" and that a reasonable number of rings is indicated in the drop-down list.

2. what kind of accessories do not work?  Try to save the attachment in a different format.  Also make sure that when you save an attachment that save you by using the correct paper size.

Tags: Windows

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