Internal software error in PE9

Hello

I'm trying to 'share' a project.  I'm looking to make a DVD.

I'm not having much luck.  Whenever I hit the button burn the following series of events takes place:

It seems succesfully encode media because once this process is at 99% for a few moments, he goes to the media of compilation.  At the moment where he is compiling media he recorded 95%.  It takes a few minutes to up to 99% and then I get the following error:

Internal software error: vobulator\blockplanner\block planner.cpp, line 215

Anyone have any idea what this means and if yes, how can I solve this problem?

Some information:

The file is large (at least compared to what I usually do)-55 minutes of mpeg2.

My computer description is:

Dell Studio XPS 435MT

Intel Core i7 processor

920 @ 2.67 GHZ

8 GB Ram

64 bit

Thanks for the help!

Try initially "burn folder" to see if it's PRE or a problem with your burner or media.

See you soon,.
--
Neale
Insanity is hereditary, get you your children

Tags: Premiere

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    [12/10/14 13:37:23] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 13:37:23] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 13:41:58] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Aug2006_XACT_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 13:41:58] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 13:41:58] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 14:32:17] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 5725, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\PROGRA~2\ACTIVI~1\CALLOF~1\Redist\DirectX\Oct2006_XACT_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 14:32:17] module: dsetup32 (Jun 2 2010), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 14:32:17] module: dsetup32 (Jun 2 2010), file: setup.cpp, line: 1723, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 14:48:49] module: dxupdate (Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse E:\NEWFOL~1\Dec2006_d3dx10_00_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 14:48:49] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 14:48:49] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 15:08:05] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 5725, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\PROGRA~2\ACTIVI~1\CALLOF~1\Redist\DirectX\Apr2007_d3dx9_33_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 15:08:05] module: dsetup32 (Jun 2 2010), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 15:08:05] module: dsetup32 (Jun 2 2010), file: setup.cpp, line: 1723, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 15:08:06] module: dsetup32 (Jun 2 2010), file: dsinline.h, line: 302, function: DXRemoveFile

    Cannot delete C:\Users\SHOBHIN\AppData\Local\Temp\DX981.tmp.

    --------------------
    [12/10/14 15:08:06] module: dsetup32 (Jun 2 2010), file: inline.h, line: 220, function: CleanUpDirectory

    Cannot delete: C:\Users\SHOBHIN\AppData\Local\Temp\DX981.tmp\infinst.exe that is locked, reason = 5.

    --------------------
    [12/10/14 15:35:40] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Jun2007_d3dx10_34_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 15:35:40] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 15:35:40] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 15:35:41] module: dsetup32 (Mar 30 2011), file: dsinline.h, line: 302, function: DXRemoveFile

    Cannot delete C:\Users\SHOBHIN\AppData\Local\Temp\DXAB8B.tmp.

    --------------------
    [12/10/14 15:35:41] module: dsetup32 (Mar 30 2011), file: inline.h, line: 331, function: CleanUpDirectory

    Cannot delete: C:\Users\SHOBHIN\AppData\Local\Temp\DXAB8B.tmp\infinst.exe that is locked, reason = 5.

    --------------------
    [12/10/14 15:37:57] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 5725, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\PROGRA~2\ACTIVI~1\CALLOF~1\Redist\DirectX\Aug2007_d3dx10_35_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 15:37:57] module: dsetup32 (Jun 2 2010), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 15:37:57] module: dsetup32 (Jun 2 2010), file: setup.cpp, line: 1723, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 15:47:22] module: dxupdate (Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse E:\NEWFOL~1\Nov2007_d3dx10_36_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 15:47:22] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 15:47:22] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/10/14 15:47:23] module: dsetup32 (Mar 30 2011), file: dsinline.h, line: 302, function: DXRemoveFile

    Cannot delete C:\Users\SHOBHIN\AppData\Local\Temp\DX64DA.tmp.

    --------------------
    [12/10/14 15:47:23] module: dsetup32 (Mar 30 2011), file: inline.h, line: 331, function: CleanUpDirectory

    Cannot delete: C:\Users\SHOBHIN\AppData\Local\Temp\DX64DA.tmp\infinst.exe that is locked, reason = 5.

    --------------------
    [12-10-14 16:35:01] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Mar2008_d3dx10_37_x64.cab. The file is possibly corrupted.

    --------------------
    [12-10-14 16:35:02] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12-10-14 16:35:02] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12-10-14 16:35:03] module: dsetup32 (Mar 30 2011), file: dsinline.h, line: 302, function: DXRemoveFile

    Cannot delete C:\Users\SHOBHIN\AppData\Local\Temp\DX1FE0.tmp.

    --------------------
    [12-10-14 16:35:03] module: dsetup32 (Mar 30 2011), file: inline.h, line: 331, function: CleanUpDirectory

    Cannot delete: C:\Users\SHOBHIN\AppData\Local\Temp\DX1FE0.tmp\infinst.exe that is locked, reason = 5.

    --------------------
    [12/10/14 17:17:01] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Nov2007_X3DAudio_x64.cab. The file is possibly corrupted.

    --------------------
    [12/10/14 17:17:01] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/10/14 17:17:01] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    I am also having this problem.

    I built a new PC and installed Farcry 4 on a cleaning/charge of windows installation. He has not previously installed directx. Installing Farcry 4 mentioned that he was installing directx, however it was very short and im not sure if that actually worked. Anyway, when you try to run the game I got an error on D3DCompiler.DLL having disappeared. Research it's turned out to be a directx error.

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    --------------------
    [26-11-14 23:12:05] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 5725, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse R:\Support\Software\DirectX\Apr2005_d3dx9_25_x64.cab. The file is possibly corrupted.

    --------------------
    [26-11-14 23:12:05] module: dsetup32 (Jun 2 2010), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [26-11-14 23:12:05] module: dsetup32 (Jun 2 2010), file: setup.cpp, line: 1723, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [26-11-14 23:56:30] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Jun2005_d3dx9_26_x64.cab. The file is possibly corrupted.

    --------------------
    [26-11-14 23:56:30] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [26-11-14 23:56:30] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [27/11/14 00:12:34] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Aug2005_d3dx9_27_x64.cab. The file is possibly corrupted.

    --------------------
    [27/11/14 00:12:34] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [27/11/14 00:12:34] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [27/11/14 00:15:01] module: dxupdate (Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Users\Mike\Contacts\Dec2005_d3dx9_28_x64.cab. The file is possibly corrupted.

    --------------------
    [27/11/14 00:15:01] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [27/11/14 00:15:01] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [27/11/14 00:15:52] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Feb2006_d3dx9_29_x64.cab. The file is possibly corrupted.

    --------------------
    [27/11/14 00:15:52] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [27/11/14 00:15:52] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [27/11/14 00:25:57] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Feb2006_XACT_x64.cab. The file is possibly corrupted.

    --------------------
    [27/11/14 00:25:57] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [27/11/14 00:25:57] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [27/11/14 00:29:36] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 5725, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse R:\Support\Software\DirectX\Aug2006_xinput_x64.cab. The file is possibly corrupted.

    --------------------
    [27/11/14 00:29:36] module: dsetup32 (Jun 2 2010), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [27/11/14 00:29:36] module: dsetup32 (Jun 2 2010), file: setup.cpp, line: 1723, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [27/11/14 00:30:52] module: dxupdate (Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Has no API: SetupIterateCabinet()
    Error: (1224) - the requested operation cannot be performed on a file with a user mapped section open.

    Impossible to browse C:\Windows\system32\DirectX\WebSetup\Aug2006_XACT_x64.cab. The file is possibly corrupted.

    --------------------
    [27/11/14 00:30:52] module: dsetup32 (Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [27/11/14 00:30:52] module: dsetup32 (Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

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