internet connection problems Windows xp
my windows xp laptop does not connect to the internet. tried to restart. Netshell.dll, refreshing and the other two? NetMan? only work... any basic information would be great. I tried the installation Wizard but wont even boot to the top. He's here. theres no icon on the desktop or whatever it is to show a network. any help please!
Hi jimmyschaff,
- Did you the latest changes on the computer?
- Are what Wizard you referring?
- When was the last time it was working fine?
- What is the type of internet connection you use?
- What happens when you try to connect to the internet?
Check out the articles below and try the steps mentioned, check if it helps.
How to troubleshoot missing network connections icons in Windows Server 2003 and Windows XP
http://support.Microsoft.com/kb/825826
How to troubleshoot possible causes of Internet connection problems in Windows XP
http://support.Microsoft.com/kb/314095
Tags: Windows
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Hi Olesauce21,
1. have you done any hardware changes or software on your computer before this problem?
2. you receive an error message when you connect to the internet?
You can follow this link & check if the problem persists:
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Hi Peter,.
Thank you for responding.
As the troubleshooter for troubleshooting Internet connection problems might not solve your problem, this problem could be due to corrupted or outdated drivers network card. Try it below and check if it helps.
I suggest you try the troubleshooting steps mentioned in the Microsoft article below and check out them.
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It will be useful. Please perform the above methods and update the status of this issue, we will be happy to help you.
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1. What is the brand and model of your computer?
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Method 1
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Method 2
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Method 4
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See also:
Use Network Troubleshooter event logs to solve network problems
Windows wireless and wired network connection problems
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Hi, will try and give as much information as I can, so sorry for the long post.
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