Internet Explorer cannot display the Web page: diagnose says: problem with winsock provider catalog

I am unable to access any internet site. I get a page that says Internet Explorer can not display the webpage with an option to diagnose connection problems button. When I run that a window is titled "for windows XP Network Diagnostics. He says that windows has detected a problem with the winsock provider catalog on this computer. It offers to reset the catalog to the default configuration and restart. When I do this it does not correct the problem. What other +.

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Hello verncan,

Since you are getting the error Windows has detected a problem with the catalogue of the Winsock provider on your computer, follow the instructions below to reset the Winsock.
Click on "Start" and type "CMD" in the search box. Press the 'Ctrl', 'Shift', and 'Enter' keys simultaneously. This action opens a Windows command with administrative privileges prompt.
Click 'Yes' to dialogue permission screen and opens the Windows command prompt. You should also see 'Administrator' at the top of the window.
Type "netsh winsock reset" next "C:\Windows\System32" and press the Enter"" key.
Restart your computer after you see the message "Winsock catalog reset successfully."

I hope this helps.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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