Internet Explorer says that hpqsrmon stopped working properly.went to download the update and a warning that this file type can potentially harm my computer... Please advise what I need to do

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• Internet Explore has stopped working, and a message saying that a problem led the program to stop working correctly. Windows willclose the program and notify you if a solution is available is appear

  Internet Explore has stopped working, and a message saying that a problem led the program to stop working correctly. Windows willclose the program and notify you if a solution is available is appear

  On the desktop, you can open the Action Center under the taskbar > maintenance > view reliability history > view all reported issues

  You can right click on some of the mistakes "Stopped working" "Internet Explorer" > view technical details

  What are the details of the errors?

  There is a 'Copy to Clipboard' link at the bottom.

  Paste the information first in Notepad and then copy the Notepad information to post here.

• I get the following error on my windows XP pc _ "ialmrnt5 display driver stopped working properly" my police doing real big and I have to restart my PC

  I get the error message on my Windows XP pc
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  How can I solve this problem?

  What do you do when this happens?

  You can try to find an updated driver and then update your driver to determine if it solves your problem.

  Take a look at this article by Intel: http://www.intel.com/support/graphics/sb/CS-009483.htm

• Game "Faery-Legends of Avalon"-"a problem caused the program to stop working correctly, Windows will close the program and notify you if a solution is available.

  I downloaded a game from microsoft called 'Faery-Legends of Avalon', I am currently running Windows 7 Professional. I can't play the game. The game turns on but when it gets to the part where you enter a character name, I get the answer that ' a problem due the program to stop working correctly, Windows go close the program and notify you if a solution is available. . Is this not compatible with windows 7 pro game. I just installed pro about a month ago and this is the first game that I downloaded from the installation.

  Moved from feedback

  Hello

  1. is this problem confined to this game here?

  2. have you checked if the computer meets the system requirements for the game?

  System minimum requirement for the game:

  * Operating system: Windows XP / Windows Vista / Windows 7

  * Processor: Intel Core 2 Duo E6600 2.4 GHz / AMD Athlon 64 X 2 Dual Core 5800 +.

  * Ram memory: 2 GB

  * Of hard disk space: 4.5 GB

  * Video: nVidia GeForce GT 140 / ATI Radeon HD 3870

  * Sound Card: DirectX Compatible

  * DirectX: 9

  * Keyboard / mouse

  If your computer meets the system requirements, then I suggest you to try the following methods and check if it helps.

  Method 1:

  Put the computer in a clean boot state, and then try to play the game and see if the problem still occurs.

  How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:

  http://support.Microsoft.com/kb/929135

  Note: once you have completed troubleshooting, try the procedure described in step 7 to reset the computer to start as usual.

  Method 2:

  Run the scan tool (SFC) System File Checker and check if it helps.

  How to use the tool File Checker system to troubleshoot missing or corrupted on Windows 7 system files: http://support.microsoft.com/kb/929833

  Check the event viewer for the event logs for the exact error message and the cause of the problem. The event viewer will give you all the information about the cause of the problem.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Hope the information is useful.

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  update directly: http://www.adobe.com/downloads/updates/

• Windows Explorer says he has stopped working and it does not restart. I tried the system restore, but will not return to explore

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  '

  Hello

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or
  Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

• I have no sound in internet explorer 9. He stopped suddenly. I hear in the rest of my system. How can I fix?

  I have updated Java, Adobe flash.  Have rebooted several times.  Help, please.

  Hello

  1. this problem occurs on a specific Web site?

  2. don't you make changes to the computer until the problem occurred?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1:

  Check whether the sound is enabled in Internet explorer for play on the Web site.

  a. open Internet Explorer, click the Start button. In the search box, and then type Internet Explorerin the list of results, click on Internet Explorer.

  b. click on Tools and then click Internet Options.

  c. click on the Advanced tab.

  d. under multimedia, check the box that says playing sounds in web pages.

  e. click OK.

  Method 2: Try the steps from the link below.

  Reset the settings of Internet Explorer 9: http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9

  Important: Reset Internet Explorer to its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.

  Hope this information is useful.

• Ancestry site has stopped working properly since last download of Firefox

  Different tabs more open and I can't scroll on the parts of the Web site. I checked, javascript, internet cachje, cookies and Adobe, and they are all correct but it still does not work. He normally works in Internet Explorer, but I prefer Firefox

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

• How to fix the windows live mail has stopped working a problem caused the program to stop working correctly windows will close the program and notify you if a solution is available

  In the Middle looking emails from this error appears.  Windows live mail has stopped working a problem caused the program blocking works windows will close the program and notify you if a solution is available

  Hello

  1. do you remember make changes to your computer before this problem?

  Try to start the computer in a clean boot and check if it helps: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

  If the boot fails, you can post your questions about Windows Live Solution Center by clicking on this link: http://windowslivehelp.com/product.aspx?productid=15

• Whenever I want to connect to video call on Skype - I get this msg "a problem of breaking this program to stop working correctly, Windows will close the pragram and inform you is a solution available." pls help

  My problem is with SKype - I can connect just fine without webcam vidoe - but every time that I conect with video call - I am disconnected without any reason
  

  I tried to install the latest version of windows and Skype - check the status of my camera - it works and I was able to capture images.
  

  I don't know what I can do
  

  Please help - I live far from my family and it's the only way to communicate and see!

  Thank you

  
  

  
  

  
  

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi rozhanna,

  Try the steps mentioned in the link below and check if it works.
  https://support.Skype.com/FAQ/FA1267/I-set-up-video-but-it-doesn-t-work-what-s-wrong;JSESSIONID=E310AA4573FA528DA93B9439C47A1799? FromPage = Category

  It is also possible that some third party software installed on the computer are in conflict with the video call in Skype software.
  You can check if it works very well in a clean boot state.

  To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  
  Reset the computer to start as usual
  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  Click Start, type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click continue.
  On the general tab, click the Normal startup option, and then click OK.
  When you are prompted to restart the computer, click restart.

  If the previous step fails, you can try posting your question in the forums of Skype and check.
  http://Forum.Skype.com/

  I hope this helps!

  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My browser does not work and I can't close it to reinstall. I installed the updates and now I have this problem.

  I put the security update, and now my browser does not work. I have a white screen which is partly black and I can not close even to uninstall and reinstall. What should I do?

  Yes, confirm this answer of philipp is correct for this problem, the problem is the graphics card intel hd3000 with an old driver current, the easy way is to disable hardware acceleration,... to be honest... I think that workaround and lose all the benefits of hardware acceleration.

  Thank you

• Photoshop CS5, downloads, updated day then says cannot download the updates and install. ??

  Cannot install updates after they are downloaded.

  Please visit: https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

  I hope this helps.

  Concerning

  Megha Rawat

• Catalyst Control Center window will appear to indicate that the program has stopped working properly

  Catalyst Control Center window appears when I start the computer, indicating that the program has stopped working properly.

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• Windows has stopped working properly

  "" I have windows vista and when I try to surf the internet, after awhile, it appears as a small windows that says "windows has stopped working properly ' and it restarts not close windows. It started before this date sometimes more often until my pc broke down: it became a flashy blue screen with writing something like problem phsichical... damage discs and now I tried to format it but it seems like the same problem comes up... now I can't download it again up to a certain point It is stackable

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  I hope this helps.  Good luck.

• pop-up window, says "winrscmde has stopped working".

  pop-up window, says "winrscmde has stopped working". I did a malwarebytes update several times and there is no virus.

  After the window is closed it will be always in a few seconds. When I click on "check online for a solution" will be right back with the same pop-up window.

  Problem event name: APPCRASH
  Application name: svchost.exe
  Application version: 6.0.6002.18111
  Application timestamp: 4acfb17d
  Fault Module name: msvcrt.dll
  Fault Module Version: 7.0.6002.18005
  Timestamp of Module error: 49e0379e
  Exception code: c0000005
  Exception offset: 0001da22
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: e51a
  More information 2: 4c0d4d78887f76d971d5d00f1f20a433
  3 more information: e51a
  Additional information 4: 4c0d4d78887f76d971d5d00f1f20a433
  Operating system: Windows Vista
  Read articles:.

  Hello Solphins,

  What was the result of the execution of the SFC from an elevated command prompt?

  Often, we see crashes as a result of a program from loading at startup.

  To solve these, we use the clean boot troubleshooting.

  The following article describes this process:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Let us know if you have any questions.

  Best regards

  Matthew_Ha