Invalid product key, left my computer with a black screen and a cursor of the mouse on the boot.

A few days ago, I tried to upgrade Windows 7 Home Premium (64 bit) to Windows 10 using the free update. Installation hung at 84% for 2 hours, then restarted, was unable to recover the installation and then could not get back to Win 7. This left us with a black screen and a cursor of the mouse on the boot. The computer would remain in this State for about 10 minutes and then reboot and repeat.

Fortunately, or so I thought, I had a few CD Windows installation backup from the back to the era of digital river. So I thought I'd install fresh on my empty partition, copy my files and data, and then format the partition with the installation broken on.

I did, but now he tells me that my product key is not valid and cannot be activated. The product key came on a real label on the PC when we bought it.

The key is for X 16-96072. I installed X 17-58997 (Windows 7 Home Premium x 64 with SP1 (u)). I don't know what is the problem with the key? Should I have installed without the (u)?

One key 25 digits grouped in 5 sequences of 5 characters not X 17-58997.

To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the button continue, after a short time, continue button will change to a copy button.
Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

Tags: Windows

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