iPad will not bring the keyboard when I try to complete an external application for internet access

Hello

I have a new iPad 2 Air, and very recently he began to refuse to show the keyboard properly, when I am trying to log on to an external internet account. I am traveling and need access to the internet but cannot fill all the required fields, it will bring up the top gray bar with the top and down arrow (they don't do anything, I tried pressing all there) but nothing else, just white space below.

I have read other blogs and tried to reset the keyboard and things like that but he even let won´t let the keyboard.

So, I can not get Internet access Login. Please help, I m new to the forum and hope I've filled it out properly... apologies if I've made mistakes here.

Sorry I haven´t understood my operating system, but when I try to check by going to the software update, it won´t not let me because I Don t have internet.

I suspect a lot of these errors occurred when I updated to version 9.1 of the software as it is not the only problem I encounter now, however, at this stage, it is the most frustrating.

Thanks in advance to anyone who can help me.

Hello Cara, there.

It looks like that your keyboard is not appearing when it should. I'd leave the applications that are run in which you try to get the keyboard works as well as the application of the parameters:

Force an app to close the iOS
https://support.Apple.com/en-us/HT201330

1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
2. slide to the left to find the application you want to close.
3. push upward on the overview of the application to close.

When you have done that reboot the device and test again the question:

iOS: switch off and on (restart) and reset
http://support.Apple.com/en-us/HT201559

I think that these apps may simply need to be reset and refreshed. Thank you for using communities of Apple Support, let us know how it goes!

Tags: iPad

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