IPCC Express 4.0 (4) SR01 installation problem

Similar Questions

• Codec on IPCC Express problem

  Hi Pros,

  I have an improved Setup IPCC Express 4.0. Now, I had chosen G.711 as codec for IVR prompts during the CRS installation. Is there a way I can change the type of codec G.729 without reinstalling CRS. And also, can I use transcoding services if my correspondent uses G.729 & IPCC Express uses G.711 as IVR calls.

  Kind regards

  Pratik

  You'll need to re - run the installer to change to G.729.

  Yes, you can use the transcoders for transcoding between codecs.

  The rate of post useful!

  Chris

• IPCC Express ver 3.5.3 OS Version?

  I have a client who is re-installation of their software of IPCC on a newer server. Can they install OS worm 2000.2.7 more service packs first, or what I need to install a version (2000.2.5) earlier, install IPCC Express 3.5.3 and then upgrade the operating system?

  Thank you

  Dave

  Hello

  You must install OS 2.7 more service packs first and then proceed with IPCC Express 3.5.3 installation.

  Also see the matrix of compatblity for OS versions supported for Ipcc Express.

  http://www.Cisco.com/univercd/CC/TD/doc/product/voice/sw_ap_to/crscomtx.PDF

  Concerning

  Srikanth

• IPCC express 3.5 ensures cold

  I am planing to create a coldstandy by hard drive RAID mirroring IPCC express server, do I need another copy of the license for her file? Thank you

  With IPCC Express 3.5, the standby server cold is an exact copy of the IPCC Express primary server. Therefore, you will need to make a copy of the license file and load on the backup server during the installation. Because you create the good image miroring RAID. A copy of the license file will be automatically copied to.

  As the standby server cold is an exact copy of the primary, including the IP address, only the primary or standby mode can be active on the network at any time.

  I enclose a link to the design of IPCC Express 3.5 guide. Please refer to the call of the "Design for high availability Considerations" section. Page 34 describes exactly what it takes to configure the standby server cold.

  http://www.Cisco.com/application/PDF/en/us/guest/products/ps1846/C1028/cdccont_0900aecd800f351c.PDF

• Unable to preform IPCC Express configuration

  Does anyone know how to fix... After installing IPCC Express 3.5 2 - restart the server and the connection to perform the initial configuration - Web appadmin page gives the following error:

  You are not authorized to view this page

  You don't have permission to view this directory or page using the credentials you supplied.

  -----------------------------------------------------

  Please, try the following:

  Click the Refresh button to try again with different credentials.

  If you think you should be able to view this directory or page, please contact the Web site administrator by using the phone number or email address on the homepage of ipcc1.

  HTTP 401.1 - Unauthorized: the connection failed

  Internet Information Services

  I saw another post for this mistake, but not answers.

  It was a new installation, not an upgrade.

  Thank you!

  Hello

  I've seen this a few times... If you check your application/system/security event logs (I think, it's been a while) you will see a recorded error when you access the page.

  He referred to an account of user like IUSR_Guest or something like that.

  This account will be a member of the "Guests" local group (in local computer / management of users and groups) that if you look in your local security policy is denied certain rights to logon.

  If you delete the account in question of "Guest" and reboot it will begin to work...

  Aaron

• 4.0(5a) IPCC Express Services crash

  Hello

  After a stop and start of the IPCC Express servers (master/slave) 4.0(5a) 2, I found 2 red crosses on the enterprise desktop service and chat services to call in the web Center page coontrol master server indicating that services crashed. In the Services Menu, these 2 services are not started, I started the manually but nothing happens. I restart the engine then the server and nothing happens.

  Could someone help me?

  Here's how to start services in the CRS:

  http://www.Cisco.com/warp/public/78/ControlCenter.PDF

  I had similar problem and fixed in this way

• IPCC Express, option for the appellants out of the queue and leave a message.

  We are running 4.0 (5) IPCC Express improved. I need to configure our current ICD script so that when the appellants are held in the queue, they can press 0, out of the queue and leave a voice message. The ICD script we use is an exact copy of the script icd.aef by default on the system, it has just been copied and renamed. My question is, what are the steps I need to use the script to enable this feature?

  Two options. Option 1: Use the IPCC completely to save messages and manage messages as you seem to did so. Option 2: Transfer the caller to your voicemail number pilot and use your voice mail system to record the message.

  Steps to Option 1:

  1 early on in the script, use the step to read the Contact information call to capture the called number and save it as a variable.

  2. use the step to get a string to allow the caller to press 0 to leave a message. On the Filter tab, allow only the key 0 be hurry.

  3. in the leg successful step to get a string of digits, add the following steps.

  a. contact Dequeue step.

  b. reading quick step that contains a prompt that asks the caller to record a message after the tone.

  c. step recording, which records the message saved in a Variable of type "Invite".

  d. use the Terminate step to end communication with the appellant (you can add a quick step before that game if you want to tell the caller that the message has been saved).

  e. at this point, you can either use writing document step to record voice messages in a folder on the server of the IPCC, or you can use a series of other steps to place a call to the queue and play the message the following agent that meets, or you can attach it to an email and send it it make the address email of your choice (or a combination).

  I have this HUGE warning. I had several problems with what I've been able to overcome, but it requires a bit of diligence.

  -L' registration step requires a termination character (# or *). If the caller hangs just straight up, the script returns an exception and drop dead. You can manage the 'contactinactiveexception' using a step on the Exception and have it go to a label that you can put it as the first step under the leg successful registration step. In this way, if the user hangs up, the script handles the exception by going directly to the successful step. You can clear the exception just after that.

  -You will also want to handle this exception before Terminate step. If the caller hangs up and you try to put an end to this contact when he is no longer active, the script will always die, and the remaining steps will not run.

  We use the option to place a call in the queue. In itself, this requires a lot of thinking to make sure that the script is not die when an exception occurs. I ended up putting some exceptions in place where if there is a problem and that the recorded message never makes it to an agent, a log file is stored on the server as well as messages stored in a .wav file. Then, an email is sent to the contractor with these attachments also.

  Thus, it is as effective as make you it. Try to keep things simple at first, and then build on that to improve the experience of the appellants.

  Steps for Option 2:

  1. use the step to get a string to allow the caller to press 0 to leave a message. On the Filter tab, allow only the key 0 be hurry.

  2. in the leg successful step to get a string of digits, add the following steps.

  a. contact Dequeue step.

  b. call no redirection to the number voicemail pilot.

  I have not used this option, so I can't say with certainty how Callmanager will handle this call. The voicemail system will need to see the call as transmitted from a number that has a voice mail on the system account. If this does not work, you can use a dummy CTI Port with a fake extension that is configured to transfer to voicemail, then the voicemail box must be associated with the wrong extension. If you use Cisco Unity, you will also be able to use a routing rule to force the IPCC calls to a particular mailbox. Call the Viewer from the unity tools depot allows you to see the way in which the appeal is made to the unit.

  I hope that helps you and that it is not too verbose.

• DB 12 c on the Oracle Linux 7.1 installation problem

  Hello

  I have installation problems of database 12 c on Oracle Linux 7.1, this is what I did and what is the result:

  Steps done in order:

  1. Configure a machine virtual box OL7.1 (has enough swap space, is fully updated and invited additions running)
  2. Install the package "oracle-RDBMS-server-12cR1-preinstall" to make sure that I have all the packages required pre
  3. Followed the additional configuration steps in this tutorial oracle-www.m-base.org/Sounds.html (permissive-selinux, exports .bash_profile, create the installation path, create users and groups required)-> https://oracle-base.com/articles/12c/oracle-db-12cr1-installation-on-oracle-linux-7#additional_setup
  4. Obtained by runInstaller installation and chose to install database software ONLY.
  5. Run the root.sh as root script, after that the installation was successful
  6. DBCA: Create database, mode, advanced, general use create as CBD (an APB called pdb1), EM express (Yes), rather than default storage settings, install the schema example, character set AL32UTF8, by default all the rest.
  7. Edit the/etc/oratab file by changing the N a y at the end of the last line that is now "data1:/u01/app/oracle/product/12.1.0.2/db_1:Y".
  8. sqlplus sys/oracle as a sysdba

  I'm stuck at 8, it's the following message is displayed:

  ERROR:

  ORA-01034: ORACLE not available

  ORA-27101: shared memory realm does not exist

  Linux-x86_64 error: 2: no such file or directory

  Additional information: 3640

  Additional information: 1543399787

  Process ID: 0

  Session IDs: serial number 0: 0

  I studied him that changing the/etc/file hosts to remove all the duplicate names could fix this error, then here is this that my/etc/hosts looks like:

  cat/etc/hosts

  127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4

  : 1 localhost localhost.localdomain localhost6 localhost6.localdomain6

  Before I change anything, I would like to help, can someone go get where I left and gives me a step to ensure that this facility is set up correctly?

  I missed something?

  Comments are welcome!

  Your 7 step refers to an instance called data1, but you set your ORSCLE_SID to the cdb1. THERY can't be correct.

• Toshiba G450 - Wellphone Xt installation problems

  WellPhone Xt installation problems

  Great and thank you very much!

  Maybe it could be useful for other people who are looking for such a solution.

• HP 802. 11b / g wireless network: HP 802. 11b / g wireless network adapter driver installation problems

  After installation of Windows 10 does not work me wi - fi, I can not find a compatible driver. The search I found one, but it gives me driver installation problems

  Hello @fede95,

  Thanks for posting on the Forum of HP and welcome!

  I'd be happy to help you with wireless driver problems you encounter since the upgrade to Windows 10.

  I will need to know your product number. You can follow the steps here - http://ow.ly/XnZL300dhzo - to find.

  I'm looking forward to hear back and work towards the resolution of this problem.

  If these steps solved your problem, please click "Accept as a Solution." You can also click on the "congratulations, Thumbs Up" on the right to say "thank you!"

• Streets & trips 2013 details download installation problems...

  The installation seems to work, but the program may not be running.  Control Panel verifies that the software is installed (1.8 GB) while the installer has not created an S & T normal ICON and the software cannot be loaded even by clicking on the executable file in the program directory files. I have installed/uninstalled the program several times.  Turned off Norton antivirus and firewall and Windows Firewall protection. Restarted again and again. Nothing has worked...

  -Error message: "cannot find a network share or removable device, the DVD is not in the drive or installing this application is damaged.  Make sure that the drive you installed is attached, the DVD is in the drive, your network is connected, or run the installation again from its original installed location. (5-40003-6) ".

  ANYONE KNOW IF THERE IS A FIX FOR THIS PROBLEM YET?

  Hello

  Looks like you've already discovered the streets and travel Forum.

  Streets & trips 2013 details download installation problems:
  http://social.Microsoft.com/forums/en-us/streetsandtrips/thread/a3c90cf2-ab59-4f82-9404-a8cc0a9b9a05

  Concerning

• Displays the error message when download itunes and other updates, not microsoft... says mode without failure or installer problem

  Error code is displayed. indicates the mode without failure or installation problem, contact shop etc. where purchased.

  Hi PeterLloyd,

  (1) what is the complete error message you receive?

  (2) what version of Windows you are using on the computer?

  (3) updates are you referring?

  Method 1: Try to install the program as an administrator do a right click on the program installation files and select run as administrator, click on continue if you are prompted to confirm.

  Method 2:  Select the boot and then check if the problem persists

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

• Installation problems Thrones and Patriots

  Hey everybody. I have installation problems with elevation of the thrones of nations with the Patriots. I installed rise of nations but the installation successfully Thrones and Patriots he wins in a file called CTW_New_World_Map_01_info_text.xml.18 and then says check to see if I have available disk space, or if the file is in use. It's a brand new model with no other games on it.

  Hi Riseofjohn,
   
  1. have you checked the disk installation for scratches or damage?
  2. don't you try to install the game in the other computer?
  3. What is the operating system that is currently installed on your computer?
   
  First of all I suggest to perform a disk cleanup and check whether the problem is resolved.
   
  The disk cleanup tool helps you free up space on your hard disk to improve your computer's performance. The tool identifies files that you can safely remove, and then allows you to choose if you want to remove some or all of the files identified.
  
  To use disk cleanup in Windows 7 follow these steps below.
   
  a. Click Start, click programs, accessories principally made, click System Tools and then click on disk cleanup. If several readers are available, you may be asked to specify which drive you want to clean.
  b. when disk cleanup has calculated how much space you can free of charge, in the dialog cleaning disc, scroll through the content of the files to delete list.
   
  

  Disk Cleanup dialog box

  c. clear the check boxes for files that you do not want to delete, and then click OK.

  For more options, such as cleaning of system restore and files copy of Shadow, under Description, click on clean up the system files, and then click the other Options tab.
  d. When you are prompted to confirm that you want to remove the files specified, click Yes.
   
  After a few minutes, the process is completed, and close the Disk Cleanup dialog box, leaving your computer more efficient and clean better.
   
  I also suggest you to run chkdsk.
  Follow these steps:
   
  a. click on start
  b. Type "cmd" in the start search box
  c. right-click on cmd.exe list programs and then select the run as Administrator option. If you are prompted for an administrator password or for confirmation, type your password, or click on continue
  d. in the command prompt window, type the following command and press enter Chkdsk/r X:
   Note: in this command, x is a placeholder that represents the drive letter of the volume you want to check.
  a. press y when you are prompted to check the drive the next time the system restarts.
  b. close all applications and restart the computer.
   
  Note: upon reboot, Windows checks the drive for errors, and then Windows starts
  
  After the computer restarts, repeat steps 1 through 4 for the other volume and then check if the disk cleanup works.
   
  If the steps provided above does not resolve the problem then I suggest to install the game using the cleanboot and check for the issue.
  Put your system to the clean boot state helps determine if third-party applications or startup items
  the origin of the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and re-
  install the program.
  See KB Microsoft article below for more information on how to resolve a problem by doing a
  clean boot in Windows Vista or Windows 7:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  
  http://support.Microsoft.com/kb/929135  
  Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above KB
  article.
  I suggest also allows you to check the compatibility of the game with the Windows 7 operating system.

   

  To do this, you can visit this link below.

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/         

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Vista Home Premium SP2 installation problems

  SP2 says its installed but Windows Update shows it as an available update. When I view the system information, it still shows only installed SP1. I tried the standalone install and I got error 0 X 80070564 connection failed. SP2 shows as has been properly installed on Windows updates the history but it shows also the lack of installation after 2-3 hours to install, restart, then back to sp1. I stop all AV, Spyware, adware, Windows Defender by other items on the SP2 installation problems. I also ran system preparation and the System File Checker. I am running Vista Home Premium 32 bit on computer laptop HP DV5 Dual Core. I have not found anything on the failure error connection displayed in the standalone sp2 update.

  Hello vinniegolf, welcome.

  I would recommend trying to create a new user account with administrative privlages and you try to upgrade to SP2 from here. This will tell us if it has something to do with the internal components of your user account.
  You can create an account via START > Control Panel > users
  Let us know what happens
  
  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Trust existing cat pack 17028 webcam installation problem

  Trust existing Chatpack 17028 installation problem

  I bought the above web cam/headset (wilkinsons uk) connected the webcam usb and headphones pink/green taken then nothing? I looked at the site www.trust.com/17028 trust and he said he didn't have drivers? (without cd/disk provided). I tried the test on the site of confidence, but just got webcam blurry moving lines. I looked in the re sounds Control Panel / audio, but no new material seems to be there. I have windows xp... Thank you for your

  Hi Tony,.

  ·         Did you check if the webcam is displayed in Device Manager?

  Try the following.

  Method 1: Run the next Fixit tool and see if it helps.

  Hardware devices do not work or are not detected in Windows

  Method 2: Try to update the Device Manager drivers\software.

  a. click the Start button and then right click on my computer. Click on Properties.

  b. click on the hardware tab, and then click Device Manager.

  c. to see the webcam that have been added to the computer, double-click imaging devices.

  d. right-click on the webcam and then click Update driver software. Windows must now seek the latest drivers/software.