iPhone 4 has a scrambled screen. Can I enter remote access code?

I gave my child my iPhone 4 when I upgraded. He had the newest iOS available for the 4, which I think was 7.1.2 or something close. before I gave it to her, I restored to factory settings and deleted all the files. She created a new password and it used for music and photos. She doesn't have it synced to a device or stored in iCloud. It worked perfectly when I gave it to her. A few days earlier, she dropped and now the screen is scrambled and bring up the screen to enter the access code. I plugged it to my MacBook to see if I could get behind the scramble but I just got a message that the photos cannot be downloaded without unlocking the device.

- SO my question is, is it possible to enter this access code other than to type in the phone itself? Some behind the scenes where I can enter the code and go to the photos and music living in the unit? This phone has a removable SIM card.

Grateful for any help you can give me.

mactwisp wrote:

- SO my question is, is it possible to enter this access code other than to type in the phone itself?

No, it isn't.

I hope that "photos and music living in the unit" were backed up when the iPhone was iTunes or iCloud.  If not, the only hope would be to take the iPhone to an Apple Store or Service Center authorized Apple and determine if it is fixable (very unlikely, in my opinion).  If it's fixable, great.  If this is not the case, the material on the iPhone is lost.  (Note bought from iTunes music can be re-downloaded iTunes on a computer or an iOS device different.)

For later use, the iPhone should never be the main housing for music not bought in iTunes.  Also, of course, photos taken on an iPhone that are worth saving must be saved.

Tags: iPhone

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