iPhone 4 iOS 9.3.2 | Wi - Fi is not grayed out, but available networks cannot be detected!

Features: iPhone 4S 64GB | 9.3.2 iOS (13F69) | Greece

Hello team Apple, I'm Athanasios * Thessaloniki! I want to tell you about my problem which is this a while now, and I can't find a useful answer.

We will explain my problem:

Suddenly, one day, after I have updated to iOS to 9.2.1 version, wi - fi was not able to detect ANY network, which has been previously connected successfully. I already searched Google my problem in the forums of geek famous Apple, Apple support page (Yes, here), YouTube, but a solution absolutely nothing for her. As the Wi - Fi connection button was not gray, I assumed that it wouldn't show the antenna, such as moving after falling or something similar. I have never had any problem of high or low, such as the iPhone, not too hot or too cold. I tried to reset the network, put on the market settings and disable certain services that have been proposed to do in the forums, in many combinations different by trial and error-n method and even restored the iPhone throughout the system by default, and still nothing is resolved. I double checked the routers themselves, their settings and everything. All other devices are connected, with the exception of my iPhone (because cannot detect it). IPhone of my father (it's the same as mine) is also connected. BUT, as I said before, my iPhone cannot DETECT wifi networks.

According to some scholars, put my iPhone in the refrigerator for 30 minutes and getting Wi - Fi working again, IS NOT a SOLUTION for me, because I don't know what could happen to the chips inside. In general, I do many reflow repairs to chips in laptops (made with success, of course), but this... I refuse to do it for a reason any.

This is why I installed Apple Configurator 2, follow the steps below and save the file log and no information, it could be exported from the application. I don't know what else to do. Please if you could tell me what the log file (if the reason lies deep inside the info), as long as you or me to find a solution. I can't determine if it comes to iOS, or material. Even now, on the last version of iOS, the problem is not resolved.

A VERY BIG THANK YOU FOR YOUR PATIENCE. PLEASE SEE WHAT YOU CAN DO. AN IDEA DIRECTLY FROM YOU WOULD BE USEFUL.

========================

Steps, what is in the .log file is:

1. turn off: Wi - Fi

Bluetooth

Use of data

Activation: Flight Mode

(in general, everything is turned off)

2. TURN OFF THE PHONE

3. TURN ON THE PHONE

4 turn on: Wi - Fi, and Bluetooth, flight mode (off... dial-up cellular is enabled), use of data

========================

PS: Here is the link of my log file (I have downloaded on my Dropbox account)

< personal information under the direction of the host >

Hi, this is a user to user forum only. I read your post and offer two comments. Please do not put your phone in the refrigerator, which is not an accepted solution. Secondly, iPhones are not intended to be served by our users. I know you've tried several of the steps below but please take a look at them again. If after #8 (restoration of new, not backup) the phone still does not work, your best choice would be to take on Apple Store or authorized dealer for evaluation.

Suggest from the top and bottom. Maybe one of them will help you.

(1) perform a forced reboot: hold the Home and Sleep/Wake buttons simultaneously for about 15-20 seconds, until the Apple logo appears. Leave the device to reboot.

(2) resetting the network settings: settings > general > reset > reset network settings. Join the network again.

(3) reboot router/Modem: unplug power for 2 minutes and reconnect. Update the Firmware on the router (support Web site of the manufacturer for a new FW check). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (recommended for 2.4 to 20 MHz bandwidth).

(4) change of Google DNS: settings > Wi - Fi > click the network, delete all the numbers under DNS and enter 8.8.8.8 or otherwise 8.8.4.4

(5) disable the prioritization of device on the router if this feature is available. Also turn off all apps to VPN and retest the Wi - Fi.

(6) determine if other wireless network devices work well (other iOS devices, Mac, PC).

(7) try the device on another network, i.e., neighbors, the public coffee house, etc.

(8) backup and restore the device using iTunes (ask for more details if you wish).

https://support.Apple.com/en-us/HT201252

(9) go to the Apple Store for the evaluation of the material.

Council: https://discussions.apple.com/docs/DOC-9892

Tags: iPhone

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