iPhone 5 has no OS update

Just tried to update my iPhone 5 IOS 9.3.2 and she failed.  He's been stuck on the apple screen for nearly 24 hours.

I tried to restore/downgrade it but I can not disable "find my phone" so it will not allow him.

Impossible to get an appointment at the nearest bar of genius for 3 days.  Someone at - it suggestions?

I am open to wiping clean and nine just do not know how to do it.

Any help much appreciated.

Thank you

Tom

First, try a forced reboot. Hold down the Home and Sleep/Wake buttons at the same time for about 15 seconds, until the Apple logo appears.

Then go to settings > general > storage & use iCloud > manage storage (the first) > and if there is an update, delete. Then go to settings > general > Software Update and try again.

If that doesn't work, try updating through iTunes on your computer.

Tags: iPhone

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