iPhone 5s not appearing is not in the calendar of events

After I created an event, it appears in the calendar for a few seconds and it disappears. When I check on the calendar iCloud Web site, it will appear here. For some strange reason, it's simply not appear on my phone.

  • iOS 9.3.1
  • All calendars are checked on.
  • I tried to restart my phone several times holding down the home and power button.

Anyone has any ideas until I have an appointment at the genius bar?

Thank you.

Hi there Moifa,

Sounds like you're trying to enter new events, but they disappear after a few seconds. First of all, I would leave the calendar and settings apps:

Force an app to close the iOS

1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
2. slide to the left to find the application you want to close.
3. push upward on the overview of the application to close.

When you have done that reboot the device and test again the question:

iOS: switch off and on (restart) and reset

If the problem persists, save your device in iTunes, then restore it like new and verify that it works.

How to clear your iOS device and then set up as a new device or restore from backups

If this is the case, restore your backup either check it still works and just reinstalled software or circumvent the problem in the backup file itself. Thank you for using communities of Apple Support, let us know how it goes!

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