iPhone 6 blocked on itunes and free

my iphone 6 was fine then he asked if I wanted to update it and I tried it erased and was stuck on a black screen with "loading" port and the ITunes logo. restrting restore nothing will make this screen to disappear! I have no other phone please help!

Your device is in Recovery Mode. See this support document to help with that.  If you cannot update or restore your iPhone, iPad, or iPod touch - Apple Support

Tags: iPhone

Similar Questions

  • My iPhone will not connect to iTunes and iPhoto

    My iPhone 6 connect to iTunes and I have this music... I'm so sad now, please help!

    If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

  • I deleted my pictures and videos to free up space on my iPhone 6, but the settings and iTunes still say that I've not left storage. Help, please.

    Hello

    I have an iPhone 6 and uses iOS 9.3.2,and I recently deleted all my pictures and videos to free up space, "Manage the storage" in still however said circles I 23.4 GB of photos/videos like iTunes when I connect my iPhone to my Mac. I deleted my recently deleted folder and follow the instructions of a guy showing a year, which suggests to set my phone date about two years back and deleting the photos recently deleted the file and both of these solutions do not work. I have reset my phone (home and power button operation / stop) and also, it does not work. I don't want to wipe my phone and restore it if possible, but it's the only option I can think of next.

    Are there other solutions before I try this?

    Thanks in advnace

    Ben

    Hey Ben,

    Thanks for stopping by the communities Support from Apple! Looks like you are trying to free up space on your iPhone by deleting all the photos and videos, and you still see 23.4 GB absorbed by these files. You have already made sure to empty your recently deleted album, fix the date of return on your phone and performed a hard reset on your device. You did an excellent job so far, and I'll be happy to give you some ideas to move forward from here.

    Before diving into other troubleshooting procedures, it would be useful to ensure that you have a recent backup of your iPhone is available. This will help us ensure that all your important data is stored safely for you. Here is an article with information on how to backup your device:

    The backup of your iPhone, iPad and iPod touch

    Once it is in place, I recommend you to reset the settings on your phone. This is not the impact of your personal data, but you will have to perhaps adjust the user specific settings, but also re - enter passwords and Wi - Fi networks. To complete this step, go to settings > general > reset > reset all settings. When you restart your phone, check if the local storage on your phone has updated to reflect the changes you did related to your photos and videos.

    Beyond that, you want to look at your phone erase and reset to the factory settings. It is possible that some kind of software corruption causes the divergence of storage that you are experiencing. Set up your phone as a new device via iTunes install a new copy of iOS and also to exclude the corrupted files, etc. in your user data. This is a resource for this process:

    Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

    For later use, it may be useful to use iCloud photo library to transfer and store your photos. There is a feature that allows you to optimize the storage on your iPhone so that your photos and your videos do not have as much local storage space. Check out this resource to learn more about iCloud photo library:

    iCloud Photo library FAQ

    Have a fantastic weekend!

  • ITunes and iphone restored an evil icloud account that I don't know the password

    Hi all!

    I have two Iphone 5, one needs activation after 9.3 but I do not know the password and can't get it, beacause its second hand.

    It's ok, I bought a new one with icloud clear and I connected with my Icloud Web site, details of phone are on the icloud.com (serial number and imei number), after that, I connect to itunes and by mistake I did a restore to an older backup and his crush the Icloud account blocked on my new phone and I'm from I started. Connected Icloud account without password... How it can be solved?

    If you still have the ORIGINAL receipt for the new phone, take it to an Apple Retail Store or contact Apple technical support.  They may be able to help.

  • Since the loading of IOS10 my iphone 6 is acting funny and often blocks. I'm alone, or is it typical?

    Since the loading of IOS10 my iphone 6 is acting funny and often blocks. I'm alone, or is it typical?

    Looks like you have problems with your iPhone.

    Have you tried to reset, restart or restore again?

  • "iPhone is disabled, connect to iTunes" AND "iTunes can not connect to the iPhone because it is locked with a password" error message on the phone and the computer! Help!

    So I recently had my password wrong too many times and my iPhone 4S locked out telling me "iPhone is disabled; Connect to iTunes'. And so I connected to iTunes and decided to restore my phone. I finished the process of restoration of the configuration of my phone, but ultimately, it was not even let me in the phone! Once AGAIN he said "iPhone is disabled; " Connect " to iTunes '. However, this time, this message appeared just when I turned on my phone with a black background. I didn't scan the screen for the error message is displayed (and there was no time to be shown). When I tried to connect to iTunes again as he asked, now it says "iTunes can not connect to the iPhone because it is locked with a password".

    So now, he said "iPhone is disabled; ' Connect to iTunes' on my iPhone 4S and ''iTunes can't connect to the iPhone because it is locked with a password ' on my computer. WHAT should I do?

    As described in step 2 of "Erase your device with iTunes" in this article, you will need to use the Recovery Mode.

    Recovery mode is described in this article as well.  You may try to go into recovery mode more than once to succeed.

    If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

  • My iphone 6 pirate last year and I got two steps.  The hacker has changed the password and recovery key, and apple won't give me access to my itunes that has more than 2000 songs I paid a healthy price.  Help, please

    How can I access my itunes?  Last year my iphone 6 has been hacked and they took my apple ID all my emails and accounts as well as itunes.  Apple.  After a lot of stress, anger and begging has replaced all 3 of my iPhone.  However they refused to give me access to my itunes back!  which is what I want most.  More than 2000 songs of hard earned money are in my itunes and since I had stage 2 Audit not one * thing I could do.  I had over the phone.  and the pirates had changed the password and got a new recovery key!  I want my music thas it.  I've lost thousands of photos that when, in the cloud and that's life, but I paid a lot of money for these precious tunes I want them!  Can anyone help?

    Just provide evidence that the account is to you they probably asked.

  • my iphone 5 s has been disabled. I'm trying to restore my iphone with itunes and itunes asks me to put the password for my iphone. but my iphone does not display the unlock screen. What should I do now?

    my iphone 5 s has been disabled. I'm trying to restore my iphone with itunes and itunes asks me to put the password for my iphone. but my iphone does not display the unlock screen. What should I do now?

    Hello

    Follow the instructions here:

    If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

  • Some songs bought on Itunes and add them to an existing selection. They appear in the playlist and on computer but will not be synchronized to the Iphone. Help, please!

    Bought a few songs on ITunes and add them to an existing selection. They appear on the computer and in the playlist, but will not be synced to an existing selection on the IPhone 6. Help, please.

    This is the computer on which the phone is synchronized, and playlist is selected on the tab music from the phone to synchronize the phone? If the 'sync' button is not a copy the playlist update on you have tried to make a change on the screen of synchronization (for example in selecting/disable-selecting a playlist and sync and then get back on your original selection and re-sync)?

  • iPhone 6 s, ios 9.3.1 Unable to sync in itunes and photoss

    There is a problem when I sync my iphone with itunes 6s, the phone load "beep" sound repeat non-stop and not able to sync with itunes and same iphotos...

    This happen after I have updated to ios 9.3.1...

    I try to stop my mac, then start it again, it does not solve the problem, I tried to turn off the phone, it does not solve the problem and I try pressing the ' lockscreen with the "home" button to restore the phone, it does not work as well... ".

    is there a solution to this issue?

    If your cable is made of strange noises, maybe buy you a new one and try if you can make it work.

    If your iPhone is made strange noises, this could be caused by damage to your iPhone. Do you remember an event that may have damaged your iPhone?

  • Difference in storage iPhone shows iTunes and iPhone control

    Hey everybody,

    Just a quick question. When I connect my iPhone, I noticed that there is a difference between the available storage space in iTunes and my iPhone settings. To clarify, when the iPhone is connected to my MacBook, iTunes States that the available storage space is 26 GB, but my iPhone displays in the settings menu that there are only 12 GB available.

    In addition, I have seen what is happening before on my previous iPhone as well as on my iPad.

    Any ideas on why this is happening? And which one is the most accurate assessment?

    Kind regards

    Izzy

    Different methods of match not always - please see the discussion thread

    iPad Mini storage problem

  • I need to transfer my history of the text and images from my old iPhone to my new iPhone, but have already moved all other data to my new phone via iTunes and spent time to organize.  How do I reset this transfer without any?

    I need to transfer my history of the text and images from my old iPhone to my new iPhone, but have already moved all other data to my new phone via iTunes and spent time to organize.  How do I reset this transfer without any?  I transfer a 5s to itself.

    For your photos, try importing them to your computer and their synchronization then back to the SE.

    Import photos and videos from your iPhone, iPad or iPod touch - Apple Support

    For your texts, they moved with the backup restore?

  • My iphone is disabled. I can't connect to itunes and icloud without my password.  It is not possible to do so while the phone is off.  What should I do?

    My iphone is disabled. I can't connect to itunes and icloud without my password.  It is not possible to do so while the phone is off.  What should I do?

    The steps here talk about everything that you can do other than take it to an Apple store with proof of purchase.

    If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

  • iPhone not recognized (no device found) in iTunes and Xcode

    Data sheet:

    1. MacBook Pro (13 inch, late 2011)
    2. OS X El Capitan (Version 10.11.4)
    3. iTunes (12.3.3.17)
    4. Xcode (Version 7.1.1)
    5. iPhone 4S (iOS 9.3.1)

    Problem statement:

    1. My iPhone doesn't appear in iTunes or Xcode whenever I have it plug it into my mac directly via the usb cable. The Photos app connects and clearly shows that the list of my iPhone photos.
    2. iPhone appears in information system under the USB section.
    3. I have the latest version of iOS and OS x and Xcode and iTunes.
    4. Strange, when I connect my iPhone to a Windows computer, the iTunes in this PC recognize and display devices, and I'm able to sync.
    5. I have been dealing with this problem for almost 3 days now.
    6. Of course, I'm confident the computer to the iPhone when the alert on the computer appears.
    7. When I connect my iPhone to another Mac, it is recognized and the synchronization works.
    8. When I put my iPhone in my device iTunes recovery mode displays and is recognized and I am asked to update or restore. I've done both but my iPhone restarts in the middle of the process and gets not even recognized because it comes out of the iPhone recovery mode.
    9. Wireless mouse connected to my mac via USB works in all ports.
    10. I have USB 2.0
    11. I encounter the error "Could not connect to the device", "Could not connect to this iPhone"iPhone"and"Operation timed"out from iTunes."
    12. It seems that this problem arises with El Capital because I'm able to connect to iTunes and Xcode with Maverics last few months. Only, I returned again a coding in Xcode after a few months break and noticed the problem when I'm about to deploy my application for iPhone.

    What I've done so far but did not work:

    1. Change usb port
    2. Restarted mac, iTunes, iPhone and Xcode.
    3. Downgraded to the lower version of iTunes (12.1). I put it to the later version on light that it did not work.
    4. Use different cables
    5. iPhone in Recovery Mode
    6. Reset the SMC, PRAM, NVRAM
    7. Reset the settings of my iPhone (reset all settings)
    8. Clear/var/db/lockdown folder content
    9. sudo kextload /System/Library/Extensions/AppleUSBEthernetHost.kext and uninstall and then install the latest version of iTunes
    10. sudo launchctl stop com.apple.usbmuxd out iTunes and open it again.
    11. sudo nvram boot-args = kext-dev-mode = 1
    12. Disable the system full protection
    13. Uninstall my antivirus
    14. Created another admin account in my mac and I tried to plug in the unit.
    15. Searched the net for different solutions.
    16. installed anti malware and scanned mac.

    Hoping that someone could enlighten and lead with this problem.

    Finally solved the problem in replacement of my old usb cable with a newly purchased on Apple Store.

  • Problems between iTunes and iPhone/iPod...

    Hello

    The problems started when iTunes has stopped to see my iPhone when I connected it to my computer. Then, an error message is appeared when I plugged in my iPod, telling me to iTunes it was detected, but there was a problem, so I needed to unplug. If the problem persisted, I had to uninstall and reinstall iTunes. What I did. No good, same problem.

    Then I happened to get a new iPhone, but once again, iTunes does not see. So I followed these steps I found on some forum:

    Right-click the Apple Mobile Device entry in Device Manager and choose Update driver software.

    • Choose "Browse my computer for driver software."
    • Choose "Let Me pick from a list of drivers for devices on my computer.
    • Click the disk button. Note: If the disk option is not present, choose a category of devices such as Mobile phone or storage device if the list and then click Next. The disk button will appear.
    • Click the Browse button and navigate to C:\Program Files\Common Apple Mobile Device Support\Drivers.
    • Double-click the file "usbaapl. (This file is called "usbaapl64" If you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers. instead).
    • Click Open in the disk window. Then, click Next and then click Finish. Windows installs the driver.

    I couldn't find the bit of the file "usbaal" so, so I just typed in the "C:\Program" bit... "and installed.

    Now, iTunes tells me that my iPhone is encrypted with a password, but there is nowhere for my type a password. It may be a problem with the fact that it is a new iPhone (actually it is second hand but completely reset), but the fact that I have problems with all my devices makes me think that the problem is most likely with iTunes.

    Any help would be greatly appreciated! I'm starting to go crazy from not to be ably to change any music around and thank God for iCloud or I wouldn't be able to back up either...

    read this all along, and then act, as indicated by your symptoms

    Troubleshooting problems with iTunes for Windows updates

Maybe you are looking for