iPhone 6 ~ freeze after IOS 10.0.1 update

Just after have downloaded you the new IOS 10.0.1 software on my iPhone 6, some of my applications, like sending TEXT messages, emails and other applications where you type the words, the screen freezes and I have to restart my iPhone.  I backed up my iPhone to my computer restored my phone, retelecharge 6 10.0.1, IOS reinstalled my backup files; However, my phone is still freezing... Everyone knows this problem or does anyone have any suggestions on how to remedy this situation?

Hi Watanabj66,

Thank you for updating your iPhone on iOS 10! I understand the importance having a device that works is made for you. Kudos to restore the device to solve the problem. If after restoring your backup files freeze returned, the problem may be with the files itself. You can try to restore the device once more using iTunes on your computer, set up as a new device, and then test the functionality of the iPhone IOS 10. If it works as expected, try to reinstall the applications from the App Store instead of restore from the backup, then if use you iCloud you can log in and add your Contacts, calendar, etc. back to the iPhone.

First of all, we will make a backup of your iPhone:

The backup of your iPhone, iPad and iPod touch

The link below can help you with the restore process using your computer.

Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

This should have your iPhone works as expected! Please use the Apple Support communities to post your question. Have a great day.

Tags: iPhone

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