IPhone 6 messages disappeared?

Hello forum, I'm having a problem with my Iphone and would appreciate any help from you guys. Today, I used my phone when all of a sudden my screen has turned white and I couldn't do anything. I rebooted my phone to find that all my apps and contacts were still there, but all my deleted texts. I did not understand why, because under my settings my messages save as the option, "forever." I've had these personal texts for more than a year already, and I would return. I don't understand why they are not appearing on my phone, when I know they are still recorded on my phone, because when I go into settings-> general-> storage & use icloud-> manage storage, I see the 'messages' to take 4.8 GB on my phone. If its recorded on my phone, how is that they are not appearing on my text app? Thanks for reading and for helping me!

Note: I do not have a backup itunes or icloud save my texts, but I just created an itunes backup after this happened just in case that something goes wrong on my phone.

Thanks again for the help!

EricIvan61 wrote:

... when I go into settings-> general-> storage & use icloud-> manage storage, I see the 'messages' to take 4.8 GB on my phone.

This seems huge to me!  My 'Messages' address such a small amount of space (< 10,000 bytes) that they don't even appear at all in settings > general > storage & use iCloud > storage management.

So, the question becomes how much free space you have.  Check that the settings > general > storage & use iCloud > storage management.  Be absolutely certain that you not less than 10% of the total free storage of your device.  I predict that you don't have, and that's why you lose things.

Tags: iPhone

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