iPhone 6 screen freezes frequently

I have iphone running iOS version 9.3.1 6

Phone screen freezes frequently. I can see the screen but the touchscreen does not work. If I lock the phone by pressing the button, after that, he worked for a few minutes. But every now and then it freezes. It happens with all applications even on the home screen. Don't know what the cause.

Grateful if someone can help!

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

Tags: iPhone

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