iPhone 6s more 'Phone noise cancelling' setting Grayed Out

I have a 6 more than 128 GB iPhone running iOS 10.0.2. I can't activate the 'Phone noise cancelling' setting in settings > general > accessibility > telephone noise cancelling because it is grayed out. I have attached a screenshot for reference.

I've tried hard restart my iPhone (Home + Power button) without success. Any help is very appreciated! Thank you.

Hey there, Stephen Bond,.

Thank you for using communities of support from Apple! I see from your post that your iPhone more 6s on iOS 10.0.2 does not work as expected because the cancellation of noise from phone toggle is grayed out. I'll be happy to help you.

First check to see if the hearing aid Mode is enabled in settings > general > accessibility > hearing aids. If this option is enabled, then telephone noise cancelling will be grayed out as you describe. If this isn't the case and that the option is grayed out, please continue.

How to back up your iPhone, iPad and iPod touch - please backup your iPhone to ensure that your personal information is safe.

Use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings - this process will completely erase the iPhone to allow a new copy of the iOS to install. The first time, select "set up as a new iPhone. Once your iPhone is back to the home screen, check the setting of the new. If everything works as it should, use the "restore from backup" link in the section «Get help» If it is not, under the same article, "Contact Apple Support".

Take care and have a great day!

Tags: iPhone

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