iPhone 7 more - Siri iOS10 not work and does not

I received my iPhone 7 Plus 3 days ago and tried to set up "Hey Siri". In the process, I noticed that Siri was insensitive and does not work.

I did some troubleshooting and started with the reset, restore, turned dictation & Siri/off voltage (before and after reboot) and still no response from Siri.

I proceeded to remove the hardware problem by making a call and speaking directly into the microphone with high and low height during a call. Nobody who assists heard both high and low perfectly. I only tested the microphone with voice memo and the microphone worked fine.

Called customer service on speaker (which call was working properly) but they were unable to provide a response, rep said she would follow with me Wednesday.

I press the home button, Siri will appear with the wavelength and as soon as I said a word Siri States "I didn't understand" and rest wavelength normal. I don't know if there is a problem with my phone or iOS10, but if someone has an answer or has the same issue please chime. Thank you!

iOS 10, when using Siri, you hold DOWN the home button while talking with Siri.  Release the button when you are finished speaking.

Best,

GDG

Tags: iPhone

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