iPhone and iPod is not charging on the computer of Windows 8

Original title: iphone and ipod problem

my phone and ipod are not being charged by my computer. and they are not picked up by itunes.

Ive tried all my usb ports and 3 different cables and still nothing. my cables work perfectly well in wall Chargers.

But my computer is doing to make the noise of a camera being plugged in but after that else nothing happens at all.

Hello Teo,

Thanks for posting your query on the Microsoft Communities.

It might be difficult when things don't work the way it should be on your computer. Power management problems or iTunes can lead to such problems. However; We will try to refine to see what is causing this problem and try to fix it.

Please follow the steps mentioned below:

Method 1:

I suggest you run the troubleshooter of material and check the status of the issue. The convenience store is an automated tool that checks the hardware attached to the computer for known problems and provides details on how to correct them. Follow these steps:
a. press the Windows key + W.
b. type Troubleshooting in the search box and press enter.
c. Select material and audio in the utility window.
d. Select material and devices under devices option.
e. follow the instructions on screen.

Method 2:

Follow the steps mentioned in the blog and check following:

http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/08/help-after-installing-Windows-8-1-my-USB-device-doesn-t-charge-or-it-disconnects-and-reconnects-frequently.aspx

Important: the above article contains steps that tell you how to change the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, follow these steps from the following link: http://support.microsoft.com/kb/322756/en-us

Method 3:

If the problem persists, I suggest you follow the steps in the following link:

iOS: device not recognized in iTunes for Windows

http://support.Apple.com/kb/TS1538

Please answer us on the State of the question to help you further.

Tags: Windows

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