iPhone AppStore
My iPhone is locked on the terms and conditions page. I can't get out and cannot do 'send by email' or something. I just 24 pages of T & C. So as a result, I can't go in the App store. Cannot update apps or anything.
Does anyone else have this problem? The App store works fine on my iMac.
Norm
Hello Norm @ Korea,
Thank you for using communities of Apple Support. It is my understanding that your phone is frozen on the terms and conditions page in the App Store. I can see how it would be relative. I'm happy to help you.
First of all, I would recommend trying to force close the App Store. Use the steps and pictures in the link below if necessary.
Force a nearby application on your iPhone, iPad or iPod touch
If the problem persists, restart your iPhone. This can solve many unexpected behaviours. Use these steps if necessary.
- Press and hold the sleep/wake button until the Red slider appears.
- Drag the slider to turn off your device completely off.
- Once the device turns off, press and hold the sleep/wake button again until you see the Apple logo.
Restart your iPhone, iPad or iPod touch
Have a wonderful day!
Tags: iPhone
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