iPhone battery percentage 6 unreliable

Hi all! I use an iPhone 6 with the updated iOS (10.0.1 for now). Since iOS 9.3.4, I noticed a lack of reliability of the battery of my iPhone.

During normal use, the percentage jumps down about 10-15%. If at this time that I plug the battery pops up by about the same percentage. In other cases, the iPhone still for a long period of time even with the battery that may not be true, or it shuts down even if it is not 1%.

I went to the Genius Bar and the genie made a diagnosis called 'mobile Inspector' who has not revealed something strange. The employee told me to calibrate my battery, follow these steps:

(1) restore settings (no);

(2) use the iPhone until it stops;

(3) leave here 2 hours without connection;

4) recharge 100% free to use it and leave it there for 2 hours more.

(5) repeat step 2-4 once.

I did what she suggests, adding a force restart after point 4.

The problem is still there. Day before yesterday, the percentage rose from 85% to 90% (without connection) and yesterday he jumped from 40% to 30% and then stayed at 3% for 1 hour.

I booked a call of support for tonight see what I can do. The iPhone is still covered by the warranty of 2 years Italian.

I encountered this problem a few months ago. I went to a Genius bar and my iPhone has been replaced. I don't know if genius made the same tool of diagnosis or a closer, but he acknowledged that the problem was due to hardware, perhaps due to the battery connector. They do not have to replace the battery, but gave me a refurbished iPhone.

Someone at - he seen this problem and found a solution?

Thank you

Hello, first try the following general steps. They could help.

1 reset your iPhone by pressing and holding the sleep/wake and home buttons.

2 disconnect you from your iCloud account and reconnect again.

After you do this, look at this article, it will help you set up the iPhone to save your battery http://www.apple.com/batteries/maximizing-performance/

Tags: iPhone

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