iPhone Bluetooth SE delivers

I have a new iPhone SE and have so far combined with a 2014 BMW 328i and a 2011 Kia Optima and a Kia 2015 Santa Fe. In any case, I have terrible quality bluetooth call front desk... the audio during a phone call is very scratchy and distorted.

If I pair a 6 s iPhone for each of these vehicles (same iOS version – 9.3.1), I suffer these QUESTIONS and calls are clear.

When I use the iPhone SE to make phone calls outside Bluetooth, I have no problem and calls are clear.

The bluetooth on my iPhone problem IS is NOT Bluetooth music streaming. Only the scratchy sounds / distorted by phone calls.

So far, Apple, is blaming the automakers, although there are several models of vehicles and brands involved.

BMW and Kia state that it must be an Apple problem.

Apple Genius bar is absolutely no help - they claim that they cannot report "software issues" to Apple and are not able to replace bad iPhones.

I'm at a total loss as to how to get this to the attention of Apple, so they can solve the problem.

For now, I don't know what to do. As far as I know, it's that Bluetooth audio is very important for me in California since it is illegal to use your phone except for a free way to hands.

Anyone know how we can get that information to someone at Apple who can actually do something?


Have what troubleshooting you tried? Regarding reports to Apple, you can use the link to your http://www.apple.com/feedback comments and click on the box in this area.

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