iPhone: buying music on iTunes that won't download

Thus,.

I'm on my iPhone buy simple individual songs and I bought an and now it shows "purchased" in iTunes but when I go to my library of Apple's music, he shows here (in grey), but gives me a "this item unavailable" & «cannot read this article» I restarted my iphone, tried to redownload it but nothing works and I can not even play or buy again.

Help.

Hi elizabethenortega,

Thanks for checking out the communities Support from Apple! I understand that you are unable to play a song that you bought from iTunes as it says "this item is not available" and "this element cannot be read. I listen to music on my iPhone all the time so I can certainly understand wanting to make sure that you are able to access all of your purchased music.

You have already tried a few strides to get your work of music! The next step that I recommend trying is to force quit the music app and then re-opening.

Force a nearby application on your iPhone, iPad or iPod touch

If you still have problems after that, the next thing you'll want to check is that you are connected to the correct Apple in settings > iTunes and App Store. You must be connected to the same Apple ID that you used to purchase the song.

You can also go to settings > music and turn your music library to iCloud turn off and on. This will refresh your library of Apple's music. Remember that this will delete the songs that you have currently downloaded for offline listening and you will need to re - download it again once you turn it back on.

See you soon!

Tags: Apple Music

Similar Questions

Maybe you are looking for