IPhone detected by the computer, but not iTunes?

Hi all

I have problems connecting my Iphone 4s to Itunes.

I connected through my usb cable, tried every other usb dock, Itunes re-installed and restarted my computer, checked for each update (currently on 12.3.3), erased or reset my Iphone, then all the rest with the removal of some records according to:

https://support.Apple.com/en-us/HT204095

I have 10 windows and every time I connect it comes up with the Pc companion thing, but the icon to connect my Iphone on itunes just never came up. I plugged in my computer and my phone is still in charge and is visible elsewhere.

Help, please!

Try the steps detailed here. You may need to date/reinstall the driver as described below.

http://www.technipages.com/iTunes-fix-iPhone-or-iPod-not-detected-in-Windows

Tags: iTunes

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