iPhone IOS 9.3.1 6s: remove the my music

Hi guys

My iPhone 6 s deleted my music. I see all the songs in iTunes under purchased, but I need to re - download it again. This happens usually after 2-3 months and its very frustrating when I have to keep re - download the same songs and its costing me.

What is causing the phone to do and how can I solve this problem?

Thank you guys

Hello. Music can be removed through synchronization with a different iTunes music library or changing sync iCloud or storage settings. You can retrieve the music as long as the music is stored in another location or a prior iTunes or backup to iCloud.

Also check this: go to iTunes Store - account. In iTunes in the iCloud section should be something about the hidden songs or purchases. Go ahead and select the purchases to "unmask". Then for Unit shop - shopping. Music should now be available.

Tags: iPhone

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