iPhone screen already broken 6

I have a 6 spacegray 64GB iPhone and there are 2 months my phone already broken, my iphone half screen blackout, then I back to the iBox store (Indonesia) and ask to fix it as soon as possible, there are so few days, I called their and ask questions about the status, and they said that if I should peripheral exhange and pay a 5.7 million rupees , and if I agree it will take 1-3 months to get a new device and ask them to fix it just my screen, and they said that if don't provide spare parts of the screen of the iPhone in Indonesia, this is very confusing, why they take my phone to Singapore for example, to get compensation, and I just spent less as only 1 to 2 million rupees Please help me to solve this problem, because I already miss my iPhone, thanks guys and forgive my English

We have on these discussions are volunteers who solve technical problems.

If iBox store is a center of Service authorized Apple, then contact the Apple Support.

Contact Apple for support and service - Apple Support

If iBox Store is not allowed, then you are on your own.  You would have to deal with this store.

Tags: iPhone

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