iPhone screen went black

my iphone 5 s screen went black and the phone is still on and rings when people call me, what could be the problem and how can we solve this problem?

It may be a hardware problem. If it is a software problem, then a hard reset will solve it. Press and hold the power button (also known as the Sleep / Wake button) and the Home button for at least 10 seconds. If the Apple logo appears on the screen, it's a software crash.

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    I recommend that force you shut off of your iPad. (Hold down the home and power buttons)

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  • I was running Mozilla firefox on my computer until two weeks ago. At that time, the screen went black and now I am not able to use it.

    I was running Mozilla firefox on my computer until two weeks ago. At that time, the screen went black and now I am not able to use it.  When I click on the icon and open to the top it says cannot load xp.com and a flag of resolution comes up saying it can't run a resolution less than 1930 x 2300. I have no idea what this means and how I can solve this problem.  I thought that maybe the application was bad, so I deleted and then added it back on and it does the same thing.  I even did a restore of the system to try hard but nothing I did the work.  So, how can I solve this problem.  I'm not a computer genius, so he must be explained in simple easy to understand instructions.


    I suggest that you view in Mozilla Firefox community because there seems to be a Firefox problem.


    Some examples of the problem:

    «I can't open Firefox, it says could not load xpcom.» Who is wrong? »


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    Hi @lenny15,

    Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

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    2. unplug the other end of the power cord.

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    8. connect the other cables needed to the printer.

    If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    I hope this helps!

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    Hi all... Hope someone can help me.

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    Try this:


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    Start the pc in safe mode and try to change the resolution.
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    I tried the clean boot and now the hard drive works simply and screen went black. The mouse still moves around the screen without any outher work keys? That is what it is?


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    Vista black screen Solution

    Vista black screen Fix


    If necessary and you can access all ordinary Windows.

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    CD c:\Windows\System32\winevt (there is a space between cd and C :)

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    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

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    I have this problem no need of me.

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    Unfortunately a refresh as he said, only maintains personal records (program data), the data can be located in the "in the"Windows"folder windows.old folder normally C /: Drive, all modern apps should be kept."

    All programs of office/legacy (Chrome, Firefox, jGrasp, etc.) need to be relocated from their original sources

    Keep all of your programs, personal files (data), settings, the best option is to create a "Disk Image" - see link below for info.


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    Press and hold the Home and Sleep/Wake buttons for at least ten seconds, until you see the Apple logo.

    If again, the screen becomes black, it is very possible that this is a problem with the hardware for a date of the iPhone 4.

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