iPhone5

You can help me support

Hi Lolamaka,

I'm not sure what exactly you are looking for...

You wish to contact Apple support? Go: https://getsupport.apple.com/

You want to get technical advice? You are in the right place, just describe your problem: what happens, since when do we happening, etc. We are here for you!

Tags: iPhone

Similar Questions

  • I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

    I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

    Hi yjain51,

    I understand you had some problems recently with getting Touch ID to work reliably on your iPhone 5s. I know that it is a feature of great security for your iPhone, so I'm happy to help you.

    When you use Touch ID, make sure that your hands are free of any dirt or moisture so that fingerprints can be read clearly. This article explains further:

    Use the ID Touch on iPhone and iPad - Apple Support

    Thank you for using communities Support from Apple. See you soon!

  • I've updated my iphone5 to IOS10 and now my old photos are blurred. He said: "no account icloud don't set up-missing userRecordID. IM connected to my Icloud but...

    I've updated my iphone5 to IOS10 and now my old photos are blurred. He said: "no account icloud don't set up-missing userRecordID. IM connected to my Icloud but...

    Hello Dulceallison,

    Please ask questions on iCloud and photos after the iOS 10 update here in Apple Support communities. We don't like hearing about questions after each update or upgrade. I am pleased to offer you some things to check to help you with your photos are blurred and alerts that you have received with iCloud.

    The first thing we want to make sure is that all your data is safe. You can perform a backup to iCloud or iTunes. Use this article to help with this: backing up your iPhone, iPad, and iPod touch.

    Once your data is safe, we need to verify your configuration and ensure iCloud library is enabled and check if you are using the storage optimization feature. Please open this help link: iCloud photo library. There is a section on titled mid-race "save space on the device. He talks about the storage settings optimize. When this option is enabled, you will get in their original, high-resolution images of resolution lower, while iCloud library keeps all your photos and videos. You can check and see what images are stored in iCloud by clicking on this link: icloud.com, sign in using the same Apple ID that is connected on your iPhone. Click on the Photos. If you use iCloud photo library, you will be able to see all your photos. Upstairs in the Center, it allows you to see Moments or Albums, and if you scroll all the way down it will tell you how many photos and videos that you have. Also, some scroll down and try to check a few who appear fuzzy on your iPhone. Icloud.com are also blurred it?

    If you use iCloud photo library, and even if you see lower resolution versions of the photos on your iPhone, they should not be blurred. Make sure that you have made a backup and then please go to settings > iCloud on your iPhone. Turn off the photo library iCloud, wait a minute or two and then turn it back on. It should be re - synchronize your iPhone with iCloud. Check if the images are still unclear. If they are, please fully sign off iCloud on your iPhone. There are options to save contacts on the iPhone, and other documents and other will be deleted form the unit. Don't worry, this information is recorded with iCloud and also saved in the backup. Once all signed, restart your iPhone. This article will help you if you need the steps to restart the appliance: restart your iPad, iPhone or iPod touch. Once the device powers turn it back on, go ahead and return to the settings > iCloud. Sign in with the same Apple ID that was signed previously. It may take a few minutes to return all documents, data, photos, contacts, and calendars, but once this is done, go ahead and check your photos. They match the icloud.com images? Are they accuse still blurry on your iPhone only? See if you can isolate a specific set of images, or if all the photos on the iPhone are blurred.

    I hope that steps with deactivation and activation of photos in iCloud or logout and back in iCloud has resolved the issue, but if not, please provide the information for the steps that we have achieved together so far and I'll be more than happy to continue checking of other options to get this working as expected with you. Thanks again and have a great rest of your day.

  • I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

    I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

    < re-titled by host >

    Take it to an Apple Store for repair or replacement.

  • whenever I have reset iPhone5 it takes a screenshot

    Whenever I have reset my iPhone5 it takes a screenshot just before he died. Is there a way to solve this problem - or just to turn it off? I never needed to take a screenshot in the past five years. I have also all the sounds off and yet she makes a camera shutter noise, so I think it's a bug, rather than a new feature 'picturesque' of iOS10

    Are you sure that you reset the device in the right direction?

    Try resetting your device. This will not erase your data stored on that device.

    • Press and hold the sleep/wake button
    • Press and hold the Home button
    • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

    Alternatively, you can go to settings - general - reset - Reset all settings

    If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

    Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

  • My App Store icon has disappeared from the screen of my iPhone5s. How can I gt it back?

    My App Store icon has disappeared from the screen of my iPhone5s. How can I find?

    Check: Settings - general - Restrictions - installation Apps =?

  • iPhone5 16 GB Bricked by update iOS10

    1] iOS10 downloaded on-line at iPhone5 16 GB on September 13 at 18.15UK time; iPhone brick; showing all Apple symbol on the screen

    [2] to force the iPhone to reboot, producing a screen with lines of code on it; do not even respond by trying to connect to the MAC / iTunes via a cable; force reboot multiple times, produces the same results

    [3] to wait for the battery to be drained by himself before the rest of the procedure; Once the battery is completely drained, to connect the iPhone to iTunes via the cable and finally, the iPhone restarts again like 9.3

    [4] update iTunes last version; to connect and to backup the iPhone via iTunes; to proceed with the update iPhone to iOS10 via iTunes; update fails because the iPhone crashes immediately after starting the update, showing the sign of the Apple and the frozen mill

    [5] new several reboots of the iPhone; Finally get screen with the sign "connect to iTunes". iPhone recognized by iTunes in recovery mode and forced to restore to the factory settings; Restore without success, showing the sign of the Apple and the mill frozen on iPhone; iTunes pop up message with "unknown error" 4005 & 4013; tried different cables and computers with the same result

    [6] appointment of genious Bar created and programmed next week... I guess we will have to deal with some issues by then as for our lack of a plan to Apple Care, or that they are unable to provide due support that we have changed the display of the original iPhone for another, or who knows...

    Thus, it is: any suggestions on alternative methods to solve this incident?

    Thanks in advance.

    Try the following steps to solve the problem with iOS 10.

    1. Connect your iPhone to your computer via iTunes.
    2. Wait about 30 seconds to let iTunes your reading device.
    3. Click Update on your computer when you are prompted, who, "is there a problem with the [device] who forces him to update or restore."
    4. Again click the update on your computer when you are prompted, "If your [device] is unable to be updated, you need to restore it to its factory settings."
    5. Click on restore if you see «your iPad cannot be updated...» "(you won't necessarily have to restore).
    6. Click Restore and update to confirm that you want to restore your device to its factory settings.

    You can also use this information to fix the problem https://support.apple.com/en-us/HT201210

  • •Relevez in the morning does not automatically work on iphone5s

    I have an iPhone5s and I waited to lift wake up option in ios10 but after I downloaded the recovery for wake option does not work on it

    only iPhone sorry 6 and the iPhone is and 7 are eligible to do this

  • iPhone5 switch ios6 to iphone6s ios9 problem

    I am running ios6 on my iphone5 and backup with itunes OS x 10.6.8 11. I'm also moving to iphone6s but faced problems to complete from itunes OS x 10.6.8 11 is not compatible with iphone6s. Also, I plan not to update my mac to the latest version of the system due to several reasons.

    I would like to ask is methods can I save my previous iphone5 to my new iphone6s? Using other computers or maybe last system mac and itunes can sync with ios6? Can anyone help?

    FYI: 1. my iphone5 ios6 currently not working not properly. Once I click in it unexpectedly.

    2 iphone5 ios6 can always synchronize with itunes OS x 10.6.8 11 correctly.

    Thank you

    My first thought was a backup to iCloud, but I think not iOS6 supports either.

    Another suggestion is to go to an Apple Store near you and ask if they would be backup and restore your devices for you.  If you explain your situation and maybe make a reservation at the Genius Bar first, they just might.

    http://www.Apple.com/retail/Geniusbar/

  • Iphone5 is compatible with JIO 4 G Volte?

    Iphone5 is compatible with JIO 4 G Volte?

    Hello Santosh.Nalluri!

    I certainly want to check the compatibility of my iPhone with other networks. We can see what is happening here.

    Start by looking at this document on LTE and iPhone: Apple iPhone - country view with support for LTE networks -

    JIO is not listed for use with the iPhone 5.  Therefore, it is unlikely that this works on this network.  You can check with the carrier for them to confirm this, too.

    See you soon.

  • iPhone5 screen no longer works with no physical damage to, the screen

    Someone at - he had problems with iphone5? This morning my screen stops working. Is no longer able to select icons / password etc... No damage to the screen?

    I had a similar problem yesterday with my iPhone5!  so I ran the forced reboot (hold start and press and hold the button until the Apple appears). but after the reboot (which took a long time) the white screen appeared (such as after an update) and I wanted to check my account information (wifi or so active mobile network needs).

    It seems to be a problem because the 9.3.4 operating system update is available.

    One of the ideas which continues?

  • IPhone5, IOS 9.3.3 Hotspot problem

    Hello

    I use Iphone5, IOS 9.3.3 I activated the Hotspot for the first time after that latest IOS update.
    He started well, I had a normal access to the menu functions, but I would not communicate with the host. I dropped. later, I noticed the Hotspot icon was doing and decided to stop the Hotspot feature but impossible. "When I enter the Mobile menu, the Hotspot menu is automatically enabled and change the wording of the article" Set - up Personal HotSpot and when I click it open a popup saying "Set up Personal Hotspot: to activate the personal Hotspot on this account, contact the carrier.

    I have no ' to activate anything, I want to stop this function. IMPOSSIBLE. I restarted the phone, beginning years ceased communication options (wifi, data, Bluetooth...). STUCK
    Please tell us how the non-active HOTSPOT value
    Thank you

    Hello

    To turn off personal Hotspot, go to: settings > Personal Hotspot - turn off the power.

    More information:

    Share your Internet connection with Personal Hotspot - Apple Support

  • iPhone5s, about 3 years. My phone was in place. Whole phone freezes up and I have reset ("home" button and lock button)

    I have an iPhone5s for about 3 years now. My phone has been in place for some time now. My phone just hangs and I have to reset ("home" button and lock button) and when I unlock it after ALL my messages have disappeared or erasing their own messages and I get not notified when someone texts me. Help?

    Reset.

    Restoration.

    Restore as new.

    Standard troubleshooting steps. Have you tried one of them?

  • iPhone5s maps shows "unavailable Direction".

    Hi all

    Good day..!

    I use iPhone5s and while trying to use the Maps app it shows "Not available Directorate a route could not be determined between these different places."

    I was part of the INDIA country. My country is not listed under maps: Directions

    Can someone help me solve this problem, if possible.

    Thank you.

    Directions in map is not supported in India.

  • My iPhone5 has a big red dot in the corner top HR icon.  What is it and what do I do?

    My iPhone5 has a big red dot in the upper right of the icon.  What do this mean and what do I do?

    goodoldmom32 wrote:

    ... of its icon.

    That means "the icon"?  But there is no icon of an iPhone on the iPhone.

  • Can I use Airdrop to transfer images from my old to my new iphone6 iphone5?

    Can I use Airdrop to transfer images from my old to my new iphone6 iphone5?

    Yes,

    How to use AirDrop with your iPhone, iPad or iPod touch - Apple Support

    Why not just backup the iPhone 5 and the iPhone 6 to restore this backup. In this way, everything is transferred only once.

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