iPod 4th generation 6.1.6 not accepting password not correct apple. password has not been changed

Cannot connect to iMessage or FaceTime on iPod. Able to connect to iCloud. Password has not been changed. Operated the device/off voltage. Still do not accept the password. Any suggestions?

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

Tags: iPod

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