iPod Touch is not recognized by iTunes

Similar Questions

• iPod Touch will not connect to iTunes

  My iPod Touch will not connect to iTunes. When I connect it to my laptop with the cable my laptop USB recognizes the iPod begins to charge and 10 Windows asks me if I want to open it to view files, but it seems to treat it as a camera and I just want to know if I want to get pictures on it and on the laptop.

  I made sure I have the latest software updates on the iPod and iTunes and thought this would fix the problem, but iTunes still does not recognize my iPod because it never appears on the Panel for me to sync things for her, etc.

  How can I get my iPod to be recognized by iTunes again? Very recently, it stopped connecting.

  If your computer does not recognize your iOS device, follow the steps proposed by Apple.

  https://support.Apple.com/en-us/HT204095

• my ipod touch does not appear in itunes (windows). Everything has been updated and rebooted.

  I'm extremely frustrated that I can't get my ipod touch to show up in itunes12. I've updated the itunes software on my PC. I have to update the software on the ipod touch. I tried 4 cables different (all Apple) and rebooted several times. Out of my mind. I use the ipod for work all the time and can not transfer of important music to the ipod!

  Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

  TT2

• My brand new ipod touch will not sync with itunes. It says I have to update the software, but it is already updated on itunes and the ipod.  Help!

  My brand new ipod touch will not even appear on itunes. It says I have to update the software, but it is already updated on itunes and the ipod.  Help!

  What version of iTunes you have?

• IPod touch 4g not recognized by the computer.

  I have an ipod 4g and it is not recognized by my computer or itunes.  I called apple and used their forums and discovered that when I download itunes apple mobile driver usb is not installed.  Apple told me that it was a windows problem.  so I went to my brothers pc which has windows 7 like mine, downloaded itunes and my ipod could not always be recognized.  the mobile USB driver apple has not been installed on his computer no more.  I went to a friends house and he hooked up to his laptop which has windows 7 and it DOES not recognize my ipod.  After that, I knew for sure it was a windows problem.  can someone help me please?

  PS: when I download itunes, quicktime is not installed for some reason any.  Also my anti-virus could be a problem when I download itunes?

  Hi Karim,

  -Were there any changes made to the computer before the show?

  I suggest you go to the following Help article and check if it helps.

  
  

  iOS: device not recognized in iTunes for Windows

  http://support.Apple.com/kb/TS1538

  Note: The third-party products or services mentioned here are manufactured or provided by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

  You can also go through the following link and check if it helps.

  
  

  Problem installing iTunes or QuickTime for Windows

  http://support.Apple.com/kb/HT1926

  It will be useful.

• IPod Classic intermittent not recognized by iTunes on Windows 10

  I have an iPod Classic which, until recently, has been working fine on Windows 10 via iTunes.

  Recently, he has started only not to be recognized by iTunes when I conect via USB.

  I keep trying different USB slots and that cures the problem - for about 2 days.  It is not reognised again.  I'm running to different locations to try USB!

  I bought a new 30pin to USB cord in the last 2 weeks.

  I just uninstalled and reinstalled iTunes (an hour ago) and the same inability to recognize on an 'old' USB slot has occurred.

  I checked my installed programs - I Apple Mbilé Device Support installed (to 28.0 MB), but the icon is gray - should it be?

  BUT well, click on my PC-> selecting Manage-> expansion Device Manager-> expansion Bus USB controllers, I don't have an Apple Mobile Device USB Driver listed.

  I have (twice in the last month) resorted to reset the iPod and lose all my music on it and then copy back to iTunes (I manually synchronize)

  Please - what can I do to fix this?

  Exclude you a bad USB cable anchor to buy a new one.  You tried multiple USB ports.  You have reinstalled iTunes software, and it seems that it works pretty well (and quite long) to do a restore and then sync everything back.

  You have a lot of other USB devices connected at the same time?  If you do, it is possible that your PC does not provide enough total power of bus for all devices at the same time.  Perhaps the iPod question began when you added a new device.  Sometimes, all devices are not drawing full power (as if the battery of the iPod is supported against when it is fully charged), and that's when the iPod connects very well.  And at other times, he has not enough power.

  As a test, turn off the PC (power off) and unplug all USB devices, including hubs.  You can leave standard keyboard/mouse USB connected, if used.  Do a Reset (reboot) of the iPod (hold the Menu and Center buttons at the same time until the Apple appears in the display).  Starting the PC and only connect the iPod to a direct USB port on computer.  Use this way for a while, to see if there is a difference.  It also tests the possible interference between USB devices.

• New Ipod nano is not recognized on laptop

  Bought a new Ipod Nano (my old one fell; broken screen).  I have the latest version of ITunes on my laptop HP Envy.  My sync iPhone without any problem. my old ipod nano also syncs.  A did the device synchronization Tests. Results: No Ipod Touch, IPhone or Ipad found.  I can also scroll to the clock and the parameters of the IPod Nano. I need help from the community before I call Apple.  Thank you

  Hello pamelafromsonora,

  Thank you for using communities of Apple Support.

  According to your post, I see that your new iPod nano is not recognized by iTunes on your Windows PC, and you cannot scroll through the settings of the clock on your iPod. I know how it is important to ensure that you can connect your iPod to your computer/iTunes and use all the features. I'll be more than happy to help you with this.

  Use the article If iTunes does not your iPad, iPhone or iPod and follow these steps to see if iTunes recognizes the device, specifically these sections:

  When iTunes on your computer doesn't recognize not the connected device, follow these steps. Try again after each step:

  1. Make sure that you have the latest version of iTunes that works with your computer.
  2. Check that you have the latest version of the software on your Mac or your Windows PC.
  3. Make sure that your device is turned on.
  4. If you see a trust this computer alert, unlock your device and press trust. If you still see the alert, you may need to reset your lockdown folder.
  5. Unplug all accessories USB from your computer except for your device. Try every USB port to see if it works. Then try another USB Apple cable.
  6. Restart your computer and your iPhone, iPad or iPod.
  7. To see if your device needs service, try another computer. If you have the same problem again, contact The Apple support.

  If you are using a Windows PC

  1. Open Device Manager by following the steps for the version of Windows that you have:
     • Windows 10: Click the search box in the lower left corner, type Device Manager and press ENTER. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
     • Windows 8: loose in the right edge of the screen. Press search and enter the Manager devices, and then click Device Manager. If requested, enter your password. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
     • Windows 7: click on > Control Panel > system and Maintenance > Device Manager. If requested, enter your password. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
  2. Even if you do not find the Apple driver, follow the steps below, based on what you see or don't see.

  The pilot and
  No symbols

  A down arrow
  by the driver

  Exclamation or
  question mark by
  the pilot

  No Apple Mobile
  USB device driver

  You don't see symbols next to the Apple Mobile Device USB Driver

  If you do not see , , or of the Apple Mobile Device USB Driver, look for third-party software conflicts. Then if you still need help, restart your Apple Mobile Device Service or contact Apple technical support.

  

  You see an arrow down

  If you see next to the Apple Mobile Device USB Driver, the driver with the right mouse button and choose enable from the context menu. Then if you still need help, contact contact Apple technical support.

  

  You see an exclamation point or question mark

  If you see or the Apple Mobile Device USB Driver, right click on the entry, then manually update the Apple Mobile Device USB driver.

  

  You do not see the Apple Mobile Device USB Driver

  1. Disconnect your device from your computer.
  2. Save a screenshot by pressing the Home button and sleep/wake button of the device button at the same time. The screen should Flash briefly.
  3. Reconnect your device to your computer.
  4. If you see one of these sections in the Device Manager, expand them:
     • Imaging devices
     • Other devices
     • Portable devices
     • USB Bus controllers

  Now, locate the entry that recognizes the device as a camera. You should see 'Apple IPhone', 'Apple iPad' or 'Apple iPod '. Right-click the device entry, and then manually update the Apple Mobile Device USB driver.

  If a single unknown device appears, follow these steps:

  1. Right click on the unknown device entry.
  2. Choose Properties from the context menu, and then click the Details tab.
  3. In the drop-down menu, select hardware IDS.
  4. If the ID begins with something other than USB\VID_0000 & PID_0000, go into the Device Manager and right click on the entry for device unknown, and then manually update the Apple Mobile Device USB driver.
  5. If the ID begins with USB\VID_0000 & PID_0000, then follow the remaining steps.
  6. Unplug the unit and remove all the USB devices on the computer.
  7. Shut down the computer, and then turn it back on.
  8. Reconnect the device, tests of each USB port for about 30 seconds to see if the device is recognized.
  9. Test with a different, checked 30-pins-USB or the lightning-connector-cable-USB, if they are available.

  If you still need help, contact Apple technical support.

  

  Manually update the Apple Mobile Device USB driver

  If one of the sections above directs you to this section, you should already have right click on an entry in the Device Manager. Now, follow these steps:

  1. Choose update driver software.
  2. Choose "Browse my computer for driver software."
  3. Choose "Let Me pick from a list of drivers for devices on my computer.
     
  4. Click the disk button. If this is not available, choose a category of devices such as Mobile phone or storage device, if in the list.
  5. Click Next. You should see the disk button.
  6. Click Browse and navigate to C:\Program Files\Common Apple Mobile Device Support\Drivers.
  7. Double-click the file "usbaapl. If you have a 64-bit version of Windows, this file will be called "usbaapl64". If you do not see here "usbaapl64" is not a Drivers folder, look in C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers.
  8. In the disc window, click Open, and then click Next and then click Finish.
  9. Windows installs the driver. If a message indicates that the software that you install "not passed the Windows Logo test", click on continue. You can get help with other common errors and the error code numbers in this Microsoft article.
  10. Open iTunes to make sure that iTunes recognizes your device. If not, Restart the Apple Mobile Device Service.

  Best regards.

• IPod nano not recognized by iTunes - 10 Windows

  My new iPod Nano (7th generation) is not recognized by iTunes (version 12.3.2).  Windows 10 is pleased to recognize the Nano as a USB and I can copy files to the Nano using Windows Explorer.

  When I open iTunes and connect the Nano screen Nano said that it is connected, windows 10 tells me that it is connected, but iTunes displays the message "an iPod has been detected, but it could not be identified properly.  Please disconnect and reconnect the IPod and try again. "

  Tonight, I uninstalled iTunes, followed the instructions on the Apple support site to stop and restart the "Apple Mobile Device Service".  I also uninstalled the windows drivers, the computer uses and then reinstall the drivers, but the only ones that appear are the original windows ones.

  In Device Manager, the iPod is listed in 3 places:

  Hard drives - Apple iPod USB Device

  Mobile devices - IPOD

  Apple Mobile Device USB Driver - universal series Bus controllers

  Serial - USB Mass Storage Device Bus controllers

  When I click on Player update "mobile devices - iPod" it tells me that "the driver software is up-to-date Volume filesystem driver. WPD

  All you other ideas how to solve this problem?

  Thank you

  Have you tried:

  iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  It's the iPod touch forum. I asked that your post be moved to the iPod Nano forum

• iPod not recognized by iTunes?

  I have iTunes installed on a computer running Windows 10. iTunes is updated to the latest version since this morning.

  My iPod is a 7th generation Nano

  Here's what I've tried so far:

  • Update to iTunes (the problem began before the update and persisted thereafter)
  • Reset the iPod (by pressing the menu and sleep buttons, or whatever they are called, until the screen goes black and then displays the apple logo)
  • Reinstall iTunes
  • Removal/installation/update driver iPod (my iPod appears under portable devices and tells the pilot because it is the latest version, attempts to manually install the driver in the iTunes folder indicates which is the driver already installed). I tried this before and after reinstalling iTunes.

  However, I don't have an Apple Mobile Device driver. I couldn't find two solutions to do this, which has been updated the driver on the iPod, which did nothing. Another option involved to restart the Apple Mobile Device Service. Who also did nothing.

  I also read that reformat the iPod through disk management has worked as well, but my iPod does not appear as a disk. In fact, it is not at all. iTunes opens when it is connected and says it cannot recognize it, but it does not appear under devices and readers.

  On a strange note, I have an unknown USB device under USB controllers in device management. Out of curiosity, I unplugged my iPod, uninstalled and plugged my iPod back, time in which the unknown device is returned. So I guess it's my iPod (in the unrecognized State). You know not so relevant.

  I am at one loss as to what else to do. The iPod still works, I can still listen to all music that has been synchronized to him before, but that's all.

  This just started today. Every other time I connected the iPod, it was immediately recognized by iTunes and worked well. Seems that the problem is the absence of the Apple Mobile Device driver, if I was not able to fix this.

  I have not tried to plug the iPod on another computer yet. The only other computer I have is an old laptop that takes forever to initialize. I will try that, after work and see if my iPod works on that one.

  If you have already tried to reinstall iTunes and manually delete specific things like the drivers, you can completely remove iTunes and related software components

  Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components

  Don't forget to uninstall the components all the listed in the described order.  Then, download and install the latest version of iTunes from here

  https://www.Apple.com/iTunes/

• iPod touch does not prompt for approval when it is connected to Windows 10 Windows 10

  My iPod is the model MD720LL/A aka Apple iPod Touch 32 GB 5th generation. When I connect it to my laptop I get: 'Allow this device to access the photos and videos, etc.' what I can do but iTunes doesn't see. It allows to give me this dialog to trust, but I do not know why it stopped...

  What version of iTunes on the computer?
  

  Not in iTunes

  If you do not see your device in iTunes for Mac

  or

  iPhone, iPad, or iPod not recognized in iTunes for Windows

  -I would like to start by

  Remove and reinstall iTunes, QuickTime, and other software components for Windows XP

  or

  Remove and then reinstall iTunes and other components of software for Windows Vista, Windows 7 or Windows 8

  -New cable and another USB port

  -Run this and see if the help of results to determine the cause

  iTunes for Windows: test synchronization Device

  See also:

  iPod not recognized by iTunes in windows

  Troubleshooting problems with iTunes for Windows updates

  -Try on another computer to help determine if a computer problem or iPod

  iTunes: fix iPhone or iPod not detected Windows 10

• iPhone, iPad Air 2 not recognized by iTunes

  Very frustrated right now. Given that Apple's Support is not in contact with return despite requests, the story will go here. I have Windows 10, iPhone 6 + and iPad Air 2. Last weekend I was invited to and did pass to iTunes 12.5.1.21. Plugged my iPhone 6 +. Not recognized by iTunes; 'sync' gray. Tried the same thing with my iPad 2 Air. Same result. I get no error message.  Here are my troubleshooting - what I'm missing, Apple?

  1. Lightning card Checked, works fine with other devices.
  2. Rebooted PC.
  3. Rebooted IPhone.
  4. Restarted iPad Air 2.
  5. I've tried different start up sequences (start iTunes connect manually; first)
  6. Went to 'Upgrade device via Device Manager' - these devices are working properly.
  7. Updated my iPhone and iPad 2 air for iOS 10 successfully.
  8. Apple email support; 48 hours later they gave me another email address for contact.
  9. Chose the Contact Apple Support via phone option - screen "we will call you - your phone will ring at any time.  Still waiting for the phone to ring.
  10. From Discussions on Apple's site with troubleshooting tips, have tried all suggestions with no luck - If iTunes does not recognize your iPhone, iPad or iPod - Apple Support.
  11. I even opened and closed the blinds completely throughout my house to see if that would help.  Go figure.
  12. The last resort on them, says "Contact Apple support" - see #9 above.  Twice.

  Apple-Support - What should I do at this point?  I'm all ears, and Android is looking better and better during my next upgrade.

  Happy to report that I finally found a position that has fixed this. Someone has to give Community contributor turingtest2 a price, they had an incredible post in communities that have corrected my problem.  See below for the excellent suggestions.

  iOS device do not show in iTunes for Windows

  iOS device do not show in iTunes for Windows

• My iPod touch shows that usb cable/iTunes on the screen logo

  I went to update the software on my iPod touch girls.  At halfway iTunes came back and said that there is an error with the download.   Now, the iPod primer not completely and has a black screen showing the usb cable and iTunes logo.  I tried to make the home/power button combo, but he circles on the screen.  It does not give me the opportunity the restore/update.   Is there anything else I can do?

  The screen is indicative of your to connect the iPod to your computer and restore via iTunes

  iTunes: restore iOS software

• What are the contents in the backup of iPod touch 5G on iMac with iTune?

  I just made a backup of my iPod touch 5G on iMac with iTune, to my surprise, after the backup, I check the size of the backup copy, less than 1 G, and my iPod touch its use is more of 10G. So wonder what content on my iPod touch were backupped? I thought that all the APPS, iBook, materials, Photos, Podcast materials would be included in the backup, seems they aren't, otherwise, my backup folder may not be less than 1 G.

  Thanks for your help and sharing

  Click here for more information.

  (139192)

• After the recent update to iTunes, my computer is not recognized in iTunes game.

  After the recent update to iTunes, my computer is not recognized in iTunes game.  I am subscribed to iTunes game. My library shows the status of iCloud, and yet when I go into the Match iTunes from the iTunes store, it asks if I want to add this computer.  When I connect and ask the computer to add, nothing happens.  Shouldn't iTunes recognize my that my computer is a Subscriber?

  Hello

  Connect to iTunes. Go to Menu > iTunes > Preferences > general and make iCloud sure music library is checked.

  Jim

• New Ipod Touch does not illuminate

  Buy IPod Touch last summer (August 2015) and died this morning. Can not activate it or it will load. Any suggestions?

  Try the following steps:

  1. Press and hold the home and power buttons at the same time for at least 15 seconds until you see the Apple Logo.
  2. If this does not work, load your iPod for at least 10 minutes, or until the Apple logo appears.
  3. If none of the steps above do not work, here is a link to give you more information: If your iPod touch does not illuminate
  4. Be sure to contact the Apple support if you need more help.

  Good luck!